Scheduling Systems Administrator

The opportunity:

 We are currently looking to fill 1 new opportunity for a Full-Time Scheduling Systems Administrator position. This is a Remote position. 

• Salary: $21.90 per hour.

• Hours: 35 hours per week

Duties include the following:

• Using the electronic Quatro Scheduling system, the SDW will develop and revise ongoing master schedules for both clients and staff in accordance with the clients service and budgeted hours.
• Develop and revise as needed, a master schedule, in accordance with the clients service and budgeted hours.
• Provide hours of service monthly reports to Supervisor.
• Ensure client-focused service delivery and refer service complaints to supervisor for follow-up.
• Provide administration support for Programs (i.e. correspondence, file management, etc).
• Payroll processing and verifying of personal expense statements to meet set deadlines identified by the payroll schedule.
• Carrying the after-hours phone based on a rotating on-call schedule to cover evenings and weekends for clients and staff.

Background / Qualifications:

• High School Graduate or equivalent
• Ability to take initiative, multi-task and work under pressure within deadlines
• Demonstrated proficiency with computer hardware and software including MS Office, Navision and Quatro or equivalent scheduling system
• Excellent telephone manner and customer service skills
• Flexible to changing demands of the job
• Excellent interpersonal skills, communication skills, and math accuracy
• Excellent writing and proofing skills; exceptional organizational skills
• Scheduling experience an asset