Sr. Specialist -Technical Service

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.​

Westlake Management Services Inc. in Plaquemine, LA seeks a Specialist Sr. - Technical Service. Worksite: 26100 LA Highway 405, Plaquemine, LA 70764.Must put job codeR32640 on resume and on cover.

DUTIES ANDRESPONSIBILITIES

• Support PVC resin sales efforts through providing technical service to customers, both internal and external, and to other stakeholders such as Sales Team, Customer Service, Manufacturing, Product Managers, Logistics, etc.
• Investigate problems and recommend solutions, assist in placing of non-conforming products, assist in improving existing products, and improve processing of products at customer accounts.
• Act as a technical contact for all U.S. produced suspensionPVC.
• Drive improvement of quality of products and testing ofproducts.
• Oversight of customer processing of products downstream, including customertrials.
• Ownership of customer training on manufacturingprocesses.
• Process, investigate, and ensure resolution of customer complaints that involve TechServices.
• Drive the development of customer specifications withManufacturing.
• Coordinate or conduct analytical, physical property, and processtesting.
• Understand, run, and interpret data from all lab and processingequipment.
• Prepare and conduct technical training for Westlake Sales Representatives and Strategic Customers. Participate and represent Westlake’s interest in industry trade and technical associations such as PPI, NSF, ASTM, and VI. Prepare “White Paper” reports for industry associations.
• Organize, conduct, evaluate and communicate results ofprojects.
• Keep abreast of newtechnologies.
• Understand regulatory requirements andrestrictions.
• Work on new product development and specialtyapplications.
• Develop advanced organic and inorganic additives, optimize plant processes, and manage the teams to accommodate the changes.
• Perform other duties asassigned.

EDUCATION, EXPERIENCE ANDQUALIFICATIONS

• Minimum Education: Master’s degree in Chemical Engineering, Mechanical Engineering, Chemistry, Polymer Science, or Material Science.
• Minimum Experience: 120 months of experience in a chemical manufacturing facility, with making decisions that directly affect product quality and customer utilization of the product, and dealing with customers to solve complex chemical and product problems, working with PVC Production, Quality Control, Technical Service, Resin Development field, or PVC Applications; with at least 12 months of experience in the design, synthesis, and characterization of additives for polyvinyl chloride (PVC), especially plasticizers & stabilizers.
• Special Requirements: Any knowledge of intellectual property rights and navigation of patent-related challenges in a professional setting.
• TravelRequirement:          25% domestic travel required.

Please apply online at:http://westlaketalent.com.

Westlakeis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.