SO
Job File Coordinator
SERVPRO of Vacaville/Dixon
🇺🇸 United States
On-site
18 months ago
$18 – $26 / hour
- Health insurance
- Pension
18 months ago
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Summary:
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Primary Roles and Responsibilities: 1. Job File Coordinationa. Monitor job file statusb. Monitor job file audit statusc. Maintain job file WIPs.d. Monitor and ensure client requirements are followed.
2. Job File Documentationa. Review and validate initial field documentation.b. Create preliminary estimate.c. Perform daily job file coordination.d. Perform job file backup.
3. Job File Communication and Reportinga. Maintain internal communications.b. Maintain external communications.c. Prepare job file reports.
4. Job File Communication and Reporting
a. Complete and review job file documentation for final upload and the audit processb. Complete job file audit processc. Perform job close-out.
Necessary Experience and Skill Set: · A minimum two years of business experience· Working knowledge of current business software technologies· Superb customer service, administrative and verbal and written communication skills· Experience in the commercial cleaning and restoration or insurance industry is desired.· Experience in writing estimates and the job file process Formal Education/TrainingPhysical and Work Environment Requirements
This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed, depending upon the business needs.
Job File Coordinator · SERVPRO of Vacaville/Dixon