V105 - Medical Records & Billing Legal Assistant

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Job Description:

AtJob Duck, we are looking for aMedical Records & Billing Legal Assistant who is passionate about supporting legal teams and making a difference in the lives of clients. In this role, you will be responsible for organizing medical records and billing, assisting paralegals, and ensuring the accuracy of critical documentation. Your work will help streamline case management and improve client experiences, all within a collaborative and structured environment. The ideal candidate is detail-oriented, proactive, and comfortable making outbound calls, thriving in remote settings where adaptability and teamwork are valued. If you are committed to confidentiality and enjoy working with established processes, this opportunity will allow you to grow and contribute meaningfully.

• Monthly Compensation Range: From 1,142 to 1,220 USD

Responsibilities include, but are not limited to:

• Request and process medical records and medical bills through external portals

• Work within a case management system and use document/email templates

• Create and maintain medical expense summaries and billing logs in Excel

• Support paralegals by ensuring documentation is accurate, complete, and properly processed

• Conduct new client intakes and intake processing

• Maintain confidentiality and work in a secure, private workspace

• Track and organize records and bills once received

• Adhere to established systems and workflows

• Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins

• Manage outgoing requests and follow-ups

• Provide light administrative legal support as needed

Requirements:

• 1-2 years of experience working as a legal assistant, paralegal, or supporting law firm operations

• Experience with personal injury law ishighly preferred

• Strong attention to detailrequired

• Excellent English communication skills (verbal and written) area must

• Self-driven and disciplined
• Team-oriented mindset
• Adaptability and flexibility
• Comfort with structured workflows and established processes
• Good numerical skills; proficiency in Excel
• Experience working successfully in a remote environment
• Ability to handle confidential information

• Comfortable making outbound client calls
• Willingness to support different teams as needed

• Location and timezone: Remote, Central Standard Time (CST)

• Working Hours: Monday to Friday

• Expected call volume: Moderate (approximately 6-15 calls per day)

• Software and Tools Required:

- CRM: Clio

- VOIP: ESI

- Internal Communication: WhatsApp, Zoom

- Email/Calendar: Microsoft Suite & Outlook

Work Shift:

8:00 AM - 5:00 PM [CST][CDT] (United States of America)

Languages:

English

Ready to dive in?Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.