Learning Team Leader

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Responsibilities include, but are not limited to:

• Provide regular reporting on team progress and outcomes

• Attend leadership meetings, team meetings, and cross-functional sessions

• Foster a collaborative, high-performance team culture

• Oversee the creation, maintenance, and continuous improvement of training materials and programs

• Manage team schedules, time approvals, and leave requests

• Develop and execute learning strategies aligned with organizational goals

• Facilitate or support training sessions when needed

• Ensure accuracy and consistency of policies, procedures, and learning content

• Manage and administer Workday Learning and other training platforms

• Collaborate with facilitators and stakeholders to improve learning solutions

• Manage Zendesk tickets and assign tasks to appropriate team members

• Support change management initiatives through effective training alignment

• Track key performance indicators and escalate risks or issues as needed

• Maintain and administer learning systems, workflows, forms, and internal tools

• Coordinate and ensure timely delivery of learning projects and initiatives

• Provide coaching, support, and performance feedback to team members

• Lead and manage a team of trainers, content creators, facilitators, and program coordinators

• Collaborate with internal stakeholders and subject matter experts to identify training needs

• Monitor training effectiveness using feedback, performance metrics, and completion rates

Requirements:

• 4 to 5 years of experience in training and development
• 1 to 2 years of leadership experience managing training or instructional design teams
• Bachelor’s degree in Education, Human Resources, Organizational Development, or a related field
• Proven experience managing multiple training programs simultaneously
   

Required Tools and Platforms

• Workday Learning
• Microsoft Forms, Power Apps, Power Automate, SharePoint
• Microsoft 365 Suite
• LinkedIn Learning
• Canva or comparable video editing tools
• Vyond
• iSpring
• Zendesk
• Learning Management Systems and virtual training platforms

Work Shift:

Languages:

Ready to dive in?Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.