Assistant Manager-St Louis Premium

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

—

JOB PROFILE:ASSISTANTSTOREMANAGER

REPORTSTO: StoreManager

DIVISION: Retail

MAIN JOBOBJECTIVE

AssistStoreManagerinmanagementanddailyoperationofthestore,includingsales,customerservice,operationsandadministration,communication,marketingandmerchandising.AbilitytoassumetheresponsibilitiesoftheStoreManagerinhis/herabsence.

ESSENTIALJOBRESPONSIBILITIES

SALESGENERATION

• Meetpersonalandstoresalesgoals
• Assistinthetracking,monitoring,andcommunicationofbusinessresults
• Ensureanelevatedlevelofsalesandserviceispracticedbyallassociates;leadbyexample
• Continuetodeveloppersonalsalestechniquesandassistinthedevelopmentofassociates’salestechniquestomaximizesales
• Ensureallsalesrelatedpoliciesandproceduresaremaintained
• Demonstrateanin-depthknowledgeofthemerchandise,anddevelopproductknowledgeamongsellingstaff
• Maintain akeeninterestinthefashionindustryandmarkettrends

CUSTOMERSERVICE

• Ensureallassociatesprovidethehighestlevelofcustomerservice
• Buildandmaintainrepeatclientelebyutilizingpersonalclientbookandassistingstaffwithutilizingtheirclientbooks
• Resolveallclientproblemsandcomplaintsquicklyandeffectively
• Assistsalesassociateswithvariouscustomerserviceissues(i.e.dissatisfiedcustomers,returns,defectivemerchandise)

OPERATIONS

• Collaborate  with  store  manager  in  areas  of  risk  management,  physical  security,  store  cash  controls,  and  inventorymanagement
• Supportandassistinstafftraininginallareasofappropriateregisterusageandmaintenance
• Understandandproperlyexecuteallmanagementregister functions
• Participateininventories
• Understandandexecutecashcontrolproceduresincluding:bankdeposits,safefunds,pettycash
• OnlyapplicableforOffsitedrivers:ResponsiblefordrivingproducttoandfromtheOffsitelocationonanasneededbasis

MERCHANDISING/VISUAL

• Assistintheimplementationandmaintenanceofallmerchandising/visualdirectives
• Ensurethesellingfloorisneat,clean,organizedandreflectsthecorrectvisualimageatalltimes
• Ensuredeliveriesareproperlyprocessedin atimelymanner
• Identifyandcommunicateproductconcernsin atimelymanner
• Communicateinventoryneedstosupportthebusinessgoal

HUMANRESOURCES

• Assistintherecruitment,traininganddevelopmentofstaff
• Assistinensuringtheintegrityofpayrollandthepayrollprocess
• Continuallyevaluatetheperformanceofeachassociateandprovideconstantfeedbacktoensureresults
• Resolveallhumanresourcesissuesin atimelyandeffectivemanner,partneringwithHRwhennecessary
• Supportandprovidefollow-upforalltrainingprograms,seminarsetc.
• Ensureimageandgroomingstandardsareprofessional,reflectiveofthebrandimageandadheredtoatalltimes

DIRECT REPORTS

• SalesSupervisor(s)
• StockSupervisor(s)

WORKEXPERIENCE

Minimum 3yearsretailexperiencewith1-2yearsspecialtymanagement.

—

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

—

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.