Customer Experience & Route Sales Lead

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Work Hard, Earn Big & Grow Your Career in Reno, NV!

• Job Title: Customer Experience & Route Sales Lead (Truck Team Member)
• Location: Reno / Sparks, NV
• Position Type: Full-Time (4–5 shifts per week)
• Pay Rate: $22.00 – $24.00+ / hour average all-in ($12.00/hr base pay + uncapped profit share + customer tips)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to stay fit, talk to people, and control your own earning potential?

Join our 1-800-GOT-JUNK? team in Reno! We are operated by Southwind, an award-winning organization dedicated to investing in people and promoting from within. We are seeking ambitious, outgoing, and dependable team members who bring positive energy and a strong work ethic every single day.

Why Join 1-800-GOT-JUNK?:

• High Earning Potential: Top performers consistently earn $22–$24+ per hour through a stable base rate ($12/hr), daily tips, and uncapped profit-sharing incentives.
• Comprehensive Paid Training: No junk removal experience required! We provide complete hands-on coaching in customer service, sales negotiation, leadership, and route operations.
• Rapid Career Growth Pathways: We believe in merit-based promotions from within. Fast-track your development into leadership roles.
• Full Benefits Package: Includes Medical, Dental, and Vision coverage, plus retirement options for full-time employees.
• Company-Paid Certifications: We schedule and cover 100% of the cost for your required DOT Medical Certification.
• Positive Team Culture: Work in a high-energy, supportive environment with daily recognition and team incentives.

What You'll Be Doing:

• Deliver WOW Service: Build rapport with customers, explain our services, and deliver outstanding customer experiences on every job.
• On-Site Sales & Estimating: Evaluate job scopes, deliver clear on-site estimates, overcome customer objections, and close sales on the spot.
• Active Operations: Safely lift, carry, load, and maneuver unwanted items from residential and commercial properties into our trucks.
• Truck Operation: Drive, navigate, and maintain clean, professional company box trucks (standard driver's license required, training provided).
• Responsible Disposal: Route, sort, and dispose of items responsibly through recycling, donation, and proper waste management.

Rapid Career Advancement:

We promote from within whenever possible based on performance, reliability, and leadership ability. Your growth path can include:

• Certified Sales Lead
• Operations Lead / Operations Manager
• People Development Lead
• Senior Sales Specialist
• Director of Operations / Director of People Development
• General Manager

Candidate Qualifications & Requirements:

• Age & License: Must be 21+ years of age with a valid driver’s license.
• Physical Fitness: Ability to repeatedly lift, carry, and maneuver 50 to 75+ lbs throughout an active 8–10 hour shift.
• Schedule Availability: Full-time availability (4–5 shifts per week), including 1 mandatory weekend shift per week (Saturday or Sunday). Shifts typically begin at 7:00 AM or 12:00 PM.
• Sales & Service Mindset: Outgoing personality with strong communication, problem-solving, and interpersonal skills.
• Dependability: Reliable transportation, punctual attendance, and a team-first mindset.
• Medical Certification: Ability to pass and maintain a DOT Medical Card (company-funded).

About Southwind & 1-800-GOT-JUNK?:

1-800-GOT-JUNK? is the world’s largest junk removal company. Southwind, owners of 1-800-GOT-JUNK? franchises across 50+ nationwide locations, is an award-winning company recognized as a "Best Place to Work".

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, and Veteran-friendly employer.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!