Front & Back Office Coordinator | Medical Front Office Specialist

Front&BackOfficeCoordinator|MedicalFrontOfficeSpecialist

Full-Time|Monday-Friday|8:00AM-5:00PM

Join a Team That Makes a Difference Every Day

Thefrontofficeiswheregreatpatientexperiencesbegin.

We're looking for someone who enjoys helping people, takes pride in their work, and understandsthateveryinteractionmatters.Thisrolesupportsbothpatient-facingresponsibilitiesandadministrativeofficefunctions,makingitperfectforsomeonewhoenjoysvarietyandlikesstayingbusythroughouttheday.

Webelievegreatemployeescancomefrommanydifferentbackgrounds.Whetheryou'veworkedinhealthcare,hospitality,customerservice,retail,administration,oracallcenterenvironment,wecanteachyouthehealthcaresideofthejob.

Whatwecan'tteachisapositiveattitude,reliability,strongworkethic,andcomfortwithtechnology.

WhatYou'llDo

PatientExperience&FrontDeskSupport

• Welcomepatientsandcreateawarm,professionalfirstimpression
• Checkpatientsinandoutefficiently
• Answerincomingcallsandassistwithschedulingappointments
• Helppatientsnavigatepaperworkandnextstepsintheircare
• Collectcopaysandprocesspayments
• Maintainawelcomingandorganizedreceptionarea

Scheduling&AdministrativeSupport

• Manageproviderschedulesandappointmentcalendars
• Verifypatientdemographicsandinsuranceinformation
• Maintainaccuratepatientrecords
• Scan,upload,andorganizeelectronicdocuments
• Assistwithofficeworkflowsanddailyoperationaltasks
• Supportprovidersandteammembersasneeded

TeamCollaboration

• Workcloselywithproviders,medicalassistants,andleadership
• Communicateprofessionallywithpatientsandcoworkers
• Helpsolveproblemsandkeepdailyoperationsrunningsmoothly
• Jumpinwhereneededtosupportthesuccessoftheoffice

ComputerProficiencyIsRequired

Thisisatechnology-drivenhealthcareenvironment.Youwillspendmostofyourdayworkingwithinelectronicsystems,schedulingappointments,managingrecords,andcommunicatingwithpatients.

Wearehappytotraintherightcandidateonmedicalterminology,insuranceprocesses,schedulingworkflows,andofficeprocedures.However,applicantsshouldalreadybecomfortableusingcomputersthroughouttheday.

Thispositionrequirestheabilityto:

• Workinmultiplesoftwareprogramsatthesametime
• Navigatequicklybetweenscreensandapplications
• Typewhilespeakingwithpatients
• Learnnewsystemsandtechnologyquickly
• Manageelectronicrecordsaccurately
• Scan,upload,andattachdigitaldocuments
• UseMicrosoftOutlook,email,calendars,andMicrosoftOfficeapplications
• Enterinformationaccuratelyandefficiently
• Performbasictroubleshootingofcommoncomputerandsoftwareissues

WhatWe'reLookingFor

• Friendlyandprofessionalcommunicationskills
• Strongcustomerserviceskills
• Dependableandaccountableworkhabits
• Organizedanddetail-orientedapproach
• Comfortableinafast-pacedenvironment
• Abilitytomanagemultipleprioritiesthroughouttheday
• Confidenceusingtechnologyandlearningnewsystems
• Acollaborativeattitudeandwillingnesstohelptheteam
• Positiveenergyandastrongworkethic
• Adesiretolearnandgrow

Experience

Preferredbutnotrequired:

• Medicalofficeexperience
• Schedulingexperience
• Insuranceverificationexperience
• Electronicmedicalrecord(EMR)experience

Highlyvaluedexperience:

• Customerservice
• Reception
• Hospitality
• Retail
• Administrativesupport
• Callcenterenvironments
• Anyrolerequiringextensivedailycomputeruse

WhyYou'llLoveWorkingHere

• Full-time,consistentschedule:Monday-Friday,8:00AM-5:00PM
• Structured,hands-ontrainingprogram
• Supportiveteamenvironment
• Opportunitiestolearnanddevelopnewskills
• Meaningfulworkthathelpspatientseveryday
• Leadershipthatinvestsinemployeesuccess
• Aculturebuiltonteamwork,accountability,andrespect

ReadytoApply?

Thisroleisidealforsomeonewhoenjoyshelpingpeople,learnstechnologyquickly,likesstayingbusy,andwantstobepartofasupportiveteam.

Ifyou'redependable,comfortablewithcomputers,enjoyworkingwithpeople,andarelookingforalong-termcareeropportunity,we'dlovetohearfromyou.Joinusandbuildacareerwhereyourworktrulymakesadifferenceeveryday.