Medical Assistant

Key Responsibilities 

• Facilitate communication between patients and providers by collecting and sharing pertinent information and following provider directives.
  
• Prepare patients for visits, including rooming, obtaining vitals, reviewing intake paperwork, prepping materials, and accurately entering data into the EMR system.
  
• Assist with cast and soft goods application and removal, as well as suture and staple removal.
  
• Maintain exam room cleanliness and restock rooms at the end of each day.
  
• Monitor biohazard and sharps containers and replace as needed.
  
• Assist providers in preparing prescriptions and completing patient forms (work release, disability, FMLA, etc.).
  
• Retrieve and respond to voicemails within 24 business hours and document actions in the EMR system.
  
• Prepare patients’ electronic charts and verify testing results prior to visits.
  
• Perform laboratory tests as needed.
  
• Maintain medical supply inventory and ensure proper maintenance of medical equipment.
  
• Scan clinical documents into the EMR system and print daily schedules.
  
• Ensure patients receive education regarding medical treatment and therapies.
  
• Create and promote a positive patient experience and maintain HIPAA compliance.
  
• Maintain a clean workspace and follow all practice/site-specific protocols.
  
• Perform other duties as assigned.

Education: 

• High school diploma or GED required.
  
• Graduation from an accredited Medical Assistant training program preferred.

Licenses & Certifications: 

• BLS certification preferred.

Experience:  

• One to two years of experience in a medical or healthcare setting preferred, including patient-facing or front office responsibilities 
• Experience with office medical procedures, EMR systems, insurance verification, and managed care operations preferred 
• Experience working in fast-paced clinical environments while managing multiple priorities and meeting deadlines 
• Experience using medical software and computer systems with strong overall technical proficiency 
• Experience communicating effectively with patients, families, providers, and staff to support positive care experiences 
• Experience building collaborative working relationships with both internal and external stakeholders 
• Demonstrated experience maintaining accuracy, organization, and attention to detail in daily tasks 
• Experience working both independently and as part of a team to support clinical operations 
• Experience handling patient interactions with professionalism, empathy, and compassion

• Comprehensive benefits package including medical, dental, and vision plans
  
• 100% employer-paid life insurance
  
• 401(k) with employer match
  
• Benefits begin the first of the month following hire date (for full-time employees)
  
• Generous paid sick and vacation time
  
• 7 paid holidays annually
  
• Opportunities for growth and advancement
  
• Employee referral reward program