IT Systems Engineer II

Location: Oakland, CA
Duration: 6 Months

Responsibilities:

• Be proficient in AutoCAD for learning AutoDesk Vertical Software (i.e., AUD, Plant 3D).
• Learn to administrate ProjectWise and its functionality.
• Handle moderate user issues with supported systems and tools, escalating more complex problems to the team.
• Work with the team to analyze and document business processes and information needs.
• Discuss requirements and deliverables with peer team members.
• Provide timely and professional responses to IT or user inquiries, escalating as appropriate.
• Lead and engage teams that develop requirements for business needs solutions.
• Lead and participate in User Acceptance Tests (UAT) and perform quality reviews of test results.
• Work with LEAN Coach on project development.
• Support project team in scope presentations, business requirements change requests sessions, etc.
• Mentored and guided by more experienced Business System Specialists, Analysts, and/or Manager.
• Ability to work independently and collaboratively within a team.
• Provide timely and professional communications and be willing to present to large groups.
• Lead and engage in discussions using a collaborative, focused approach that builds trust and consensus across the team.
• Support leadership and team to be successful with technology implementation of enhancements or resolutions.
• Sustain and maintain existing work management systems and supported applications.
• Bestow a genuine interest in teamwork and growth.
• Support and analyze end-to-end business processes in one or more business functional areas.
• Identify, propose, and influence solutions to business problems.
• Actively contribute to teams that define, review, and approve requirements for the business needs solution.
• Contribute to overall performance by driving efficiencies through technology and any supported applications.

Requirements:

• Intermediate understanding of AutoCAD Software on functionality and best practices.
• AA/AS in Business, Engineering, Computer Science/Information Systems, etc., or equivalent work experience.
• Minimum 5 years of job-related experience in Business, IT, or Engineering fields.
• Participation in projects of medium complexity.
• Continuous education in IT and business-specific areas.

Preferred Skills:

• BA/AB in Business, Engineering, Computer Science/Information Systems, etc., or equivalent work experience.
• Experience in a change management process.
• Experience in technology or system deployments for utility operations.
• Proficient PC skills including proficiency in various software (i.e., AutoCAD, MS Office).
• Detail-oriented, analytical, good oral and written communication skills.
• Ability to work with different teams across disciplines and levels.
• Understands general business processes of department(s) supported.