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IT Operations Specialist
LanceSoft Inc
🇺🇸 United States
On-site
2 months ago
$50 – $55 / hour
- Devops
- Windows
- TCP/IP
2 months ago
Pay rate: $50.00 -$55.00 USD Hourly
Location: Scottsdale, AZ, 85260
Job Duration: Jul 2026 – Jan 2027
Work Type: Onsite
Work hours: 11:00 PM - 7:30 AM
Workdays: Mon-Fri
Job Description:
- We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.
- The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
- This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Core Focus Areas:
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
Key Requirements:
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Prior hands-on experience in at least two of the following:
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
Preferred Background:
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms
- Comfortable collaborating with DevOps / Infrastructure teams
- 7+ years of relevant technical experience
IT Operations Specialist · LanceSoft Inc