AI Search & Retrieval Expert - Frontify Team

Our partnerFrontify, creates the best and most user-friendly brand management platform - a platform that enables anyone to deliver compelling and consistent brand experiences. Frontify is empowering thousands of different-sized companies around the world, including Facebook, Lufthansa, Vodafone, and Allianz.

Frontify is a scale-up company with over 300 employees, with international teams – headquarters in St. Gallen, Switzerland; a growing team in the US; colleagues working remotely from all over Europe and now also growing with InterVenture. Frontify is built on a collaborative culture of experimentation, trust, and transparency. We believe in being happy and fulfilled at work, and letting our personalities shine through everything we do.

About the team

Frontify engineering team is a group of motivated, collaborative, and innovative people. They are designers, product managers, and developers from more than seven different countries. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Aside from work, some of them are parents, gamers, bookworms, adrenaline junkies, and so much more.

Together with our partner, we are looking for a:

AI Search & Retrieval Expert

to join our team in Belgrade and help build scalable, high-quality, and cost-efficient search and retrieval capabilities. In this role, you will own the search and retrieval architecture, evaluation approach, and key technical decisions across evolving data contexts.

Your profile:

• Experience building, owning, or significantly shaping production search or retrieval systems in larger product environments

• Strong practical experience with vector, keyword, and hybrid search, including ranking, reranking, query understanding, chunking, metadata strategies, and relevance tuning

• Experience designing retrieval evaluation systems using golden datasets, human evaluation, automated metrics, regression testing, and failure analysis

• Ability to diagnose retrieval issues across data quality, indexing, embeddings, queries, ranking, permissions, product UX, and evaluation design

• Strong understanding of quality, latency, cost, and complexity trade-offs

• Experience working with messy, heterogeneous, or evolving data

• Strong judgment around what to build, buy, tune, simplify, or skip

Nice to have:

• Experience supporting reliable, secure, and well-scoped MCP server capabilities

Our offer:

• We value work-life balance and have flexible working hours

• Lots of team activities and perks: yearly retreats, workshops, hackathons

• A chance to work with a team of experienced engineers committed to continuous learning, with opportunities for growth through knowledge-sharing sessions and webinars

• Work with an international team of world-class engineers

• A modern, sunny, open working place with a positive and fun atmosphere.

• A stimulating work experience that will allow you to grow both professionally and personally