Director, Key Opinion Leaders & Field Medical Excellence

Insulet’s mission is to simplify the lives of people living with diabetes and to improve outcomes through the development and commercialization of advanced diabetes technology including products such as Omnipod 5.   

The leader in this position will play a pivotal role in shaping the Insulet approach to KOL & Field Medical Excellence, working closely with the US and International teams, cross-functionally.

Reporting to the VP Global Medical Affairs for US & International, the Director, will serve as a leader in the Medical Affairs function, providing medical leadership and strategic vision to take KOL Engagement and Field Medical Excellence to the next level. The Director will ensure the adoption of best practices in the industry, for advanced engagement, driving joint-value creation with external stakeholders, and ensuring a systematic approach and capability building for our expanding field medical teams worldwide (Medical Scientific Liaisons).  

Responsibilities:  

• Co-develop and drive a KOL excellence operating framework, across US and International Medical Affairs, in collaboration with regional and country-level teams, and cross functional teams, in the following key focus areas: 

• KOL strategy 

• KOL mapping 

• KOL engagement plans 

• KOL tracking and reporting (eg CRM platform) 

• Mature and strengthen a best-in class Field Medical operating model, in collaboration with regional and country-level medical teams 

• Co-develop an aligned approach for actionable insights reporting, via field medical teams, to guide enterprise-wide strategy, and contribute to the global advisory board framework 

• Map and develop a forward-looking competency model for medical affairs teams in US and International, and execute a competency development plan 

Education and Experience: 

Minimum Requirements: 

• Experience in the industry (medical devices or pharmaceutical) in areas related to KOL engagement and/or Field Medical Excellence, or relevant areas in medical affairs, like medical excellence or effectiveness, strategic operations. Minimum 10 years of experience is preferred  

• Experience in capability building, competency development related roles, and training functions 

• Regional or global experience preferred 

• Experience leading teams is preferred 

• Experience with platforms or CRM systems is ideal 

Preferred Skills and Competencies:  

• Leadership 

• Medical strategy 

• Communication & Influence 

• External engagement  

• Joint-value creation 

• Cross-functional collaboration 

• Competency and capability building 

• Project management 

Physical Requirements (if applicable):  

• The position could be remote or hybrid, US-based, or exUS in countries where Insulet has legal entities 

• International traveling and external customer engagements (estimated 20% of the time)