AL
Information Technology - Workplace Technology Engineer / Product Analyst
Artech LLC
🇺🇸 United States
Hybrid
1 month ago
$60 – $70 / hour
- triage
- Webex
1 month ago
Not enough detail in this posting to match
Work Location:Dallas, Montvale, hybrid candidates will be preferred and prioritized
Duration of Assignment:5+ Months
Pay Rate Range: $60.00-$70.00/hr on W2
Dallas, Montvale, hybrid candidates will be preferred and prioritized. Remote candidates will still have to be ok with 10% travel
Job Description:
The Workplace Technology Engineer / Product Analyst supports the Workplace Technology Architect in delivering and scaling conference room and workplace collaboration solutions. This role is responsible for day-to-day product execution, standard implementation, and operational enablement, ensuring workplace technology solutions are deployed consistently, supported effectively, and continuously improved.
Responsibilities
Product Execution & Coordination
- Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.
- Execute against the workplace technology roadmap and backlog
- Coordinate deployments, upgrades, and changes across conference room environments
- Track deliverables, risks, and dependencies across multiple initiatives
- Apply defined standards, configurations, and reference designs to real-world deployments
- Ensure all room builds and updates align with approved architecture and technology stacks
- Validate configurations and support quality checks before production rollout
- Work closely with operations teams to ensure solutions are deployable, supportable, and documented
- Build guides
- Configuration templates
- Support documentation and runbooks
- Assist with incident triage and root cause analysis for workplace technology issues
- Gather feedback from users and operations to identify improvement opportunities
- Support pilots, testing, and validation of new technologies and capabilities
- Help refine standards and configurations based on real-world performance
- Coordinate with vendors, integrators, and internal teams during deployments
- Assist with validation of new hardware, firmware, and platform updates
- Supports delivery of firm-wide conference room and workplace technology solutions
- Enables consistent implementation of standards across hundreds of rooms and devices
- Improves operational efficiency through documentation, repeatability, and process discipline
- Acts as a key bridge between architecture, engineering, and operations
- 5+ years related experience with 3+ years domain experience (AV and unified comms segment)
- Bachelor’s degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.
- Experience with AV/UC, conference room technologies, or workplace IT systems
- Familiarity with platforms such as Client Teams Rooms, Webex, or similar
- Strong attention to detail in configuration, documentation, and standardization
- Ability to manage multiple workstreams and coordinate across teams
- Strong troubleshooting and problem-solving skills
- Consistent, standards-aligned deployment of workplace technology solutions
- Reduced operational friction through clear documentation and repeatable processes
- Effective execution of projects and backlog items
- Contribution to continuous improvement of user experience and system reliability
- Some travel needed - 10%
Information Technology - Workplace Technology Engineer / Product Analyst · Artech LLC