Implementation Analyst

Job description

Job description: 

• Implementation, training, consulting and configuration of XD Automation software, Fiserv’s next generation banking solution product. Implementations may be part of a larger conversion or a single product installation 

• Provide project oversight and solve critical problems 

• Review project deliverables and ensure it meets acceptance criteria. 

• Work on building relationships across various groups across Fiserv to deliver solutions 

• Engage directly with the client from the project kickoff through go-live 

• Assess client business need, identify solutions, and manage requirements 

• Manage product configuration setup and updates 

• Conduct validation of configurations and connectivity testing 

• Oversee Post go-live warranty support for Fiserv clients as requested by Fiserv, until handover to client services 

• Maintain and update documentation, as applicable 

• Manage multiple projects 

• Provide client training and production (go-live) support 

• Coordinate client schedules, hosted tenant provisioning, and core interface activities. 

• Monitor project plan to meet expected timelines. 

• Assist with managing client expectations.  

• Qualifications: Graduate
• Range of Year Experience-Min Year: 8
• Range of Year Experience-Max Year: 10