Senior Manager, Investigations - APAC/EMEA
- triage
- Change Management
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Job Function:
Human ResourcesJob SubFunction:
HR Business PartnersJob Category:
ProfessionalAll Job Posting Locations:
Taguig, National Capital Region (Manila), PhilippinesJob Description:
DePuy Synthes is recruiting for a(n) Senior Manager, HR Investigations, located in Taguig, Philippines.Â
The Senior Manager, HR Investigations is responsible for the execution of employee relations investigations across APAC and EMEA. This role focuses on the consistent, timely, and high-quality delivery of investigations into workplace concerns, ensuring all matters are managed objectively, documented thoroughly, and resolved in line with company policy and local employment laws. This role is intended for sensitive HR matters with heightened legal, regulatory, and/or reputational exposure, such as discrimination, harassment and retaliation case management.  Â
This position plays a critical role in operationalizing investigation processes at scale—handling a high volume of complex and sensitive cases, ensuring accurate case management, and delivering outcomes that are fair, compliant, and actionable. You will work closely with HR, Legal, and business stakeholders to execute investigations, manage risk, and support a safe and respectful workplace.Â
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Key ResponsibilitiesÂ
Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendationsÂ
Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectationsÂ
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and qualityÂ
• Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomesÂ
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and complianceÂ
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actionsÂ
• Identify patterns and trends across cases and escalate insights that may indicate systemic risks or recurring issuesÂ
• Ensure proper triage and prioritization of incoming cases based on risk level and complexityÂ
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and qualityÂ
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectationsÂ
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QualificationsÂ
Education:Â
Bachelor’s degree required in Human Resources, Law, Industrial Relations, Business Administration, or a related fieldÂ
Master’s degree, JD, or equivalent advanced degree preferredÂ
Experience and Skills:Â
Required:Â
Typically 8–10 years of experience in employee relations, investigations, or a related HR disciplineÂ
Demonstrated experience executing investigations end-to-end, including managing multiple concurrent casesÂ
Strong knowledge of investigation techniques, documentation standards, and employment practices across APAC and/or EMEAÂ
Proven ability to manage competing priorities and deliver high-quality work within defined timelinesÂ
Strong attention to detail and ability to document findings clearly and accuratelyÂ
Ability to handle sensitive and confidential information with discretionÂ
Effective collaboration skills to work with cross-functional stakeholders in a matrixed environmentÂ
Preferred:Â
Experience operating in a high-volume, service-oriented or centralized investigations environmentÂ
Experience in regulated industries such as MedTech, pharmaceuticals, or manufacturingÂ
Familiarity with case management systems and investigation toolsÂ
Experience identifying trends and contributing to process improvementsÂ
Exposure to labor relations or unionized environmentsÂ
Experience supporting multi-country investigations across diverse legal frameworksÂ
Other:Â
• Language: English required; additional regional languages are a plusÂ
• Travel: Approximately 10–15%, limited and primarily for critical business needsÂ
• Certifications: HR, investigations, or compliance-related certifications preferredÂ
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For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.Â
Johnson & Johnson announced plans to separate ourOrthopaedics business toestablish a standaloneorthopaedics company, operating as DePuy Synthes. The process of the planned separation isanticipated to be completed within 18 to24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may berequired, regulatory approvals and other customary conditions and approvals. Should you accept this position, it isanticipated that, following conclusion of the transaction, you would be an employee of DePuySynthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes atan appropriate time and subject to any necessary consultation processes.Â
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 Johnson & Johnsonis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal,state or local law. We actively seek qualified candidates who areprotected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.Â
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Johnson & Johnsonis committed to providing an interview process that isinclusive of our applicants’ needs. If you are an individual with a disability and would like to requestan accommodation, external applicants please contact us viahttps://www.jnj.com/contact-us/careers, internal employees contactAskGS to be directed to your accommodation resource.Â
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Required Skills:
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Preferred Skills:
Business Alignment, Coaching, Employee Relations, Employee Retention, HR Business Partnership, HR Strategic Management, Human Resources Consulting, Human Resources Law, Interpersonal Influence, Organizational Change Management, Organizational Development (OD), Organizing, Problem Solving, Process Improvements, Project Management, Talent Management, Technical CredibilitySenior Manager, Investigations - APAC/EMEA · Jj