Director, Clinical Operations – Ambulatory Primary Care Pediatrics

It's more than a career, it's a calling.

Worker Type:

Job Highlights:

Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare

Named One of the World’s Happiest Workplace 2025 – WorkL

Named One of America's Best In-State Employers 2025 - Forbes

Named One of America's Greatest Workplaces for Women 2025 – Newsweek

Named One of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
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With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

Please note that while this role is under the Cardinal Glennon Children’s Hospital structure, its scope is focused on supporting Cardinal Glennon Pediatrics primary clinics and medical group offices across the St. Louis Region from Troy, MO to Maryville, IL. It requires a tactical operator who can balance strategic growth with financial and clinical oversight.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Jon Dirksen

Executive Talent Partner

jon.dirksen@ssmhealth.com

#LI-Onsite

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Plans for new and expanded services.
• Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
• Manages staff relations including performance management, staff satisfaction and conflict management.
• Performs and oversees scheduling, recruitment and payroll.
• Monitors budgets, regulatory compliance, departmental contracts and vendor relations.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree or equivalent years of education and experience

EXPERIENCE

• Three years' management experience, with three years' in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Department:

Work Shift:

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SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.Click here to learn more.