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DP

Human Resources Assistant III

DP Professionals
🇺🇸 United States
Hybrid
Manager or above
3 days ago
  • ServiceNow
  • Amazon Connect
3 days ago
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Not enough detail in this posting to match

DPP is seeking aHuman Resources Assistant III for our client in the Aerospace & Defense Manufacturing industry.
 
Work Location: Hybrid in Irving, TX; onsite Tues & Wed
Duration: 12 months
Terms: W2 contract
Work Authorization: US Citizen
 
Position Summary:
  • Our client in the Defense Systems sector is seeking aPre-employment Investigations Associateto be responsible for facilitating a seamless, customer-centric onboarding experience throughout the pre-employment investigation process, interacting with pre-hires, hiring managers, recruiters, and external vendors.
The ideal candidate will:
  • Be highly motivated, self-directed and passionate about our people.
  • Possess effective organization and planning skills.
  • Be able to manage multiple priorities and function independently with minimal supervision.
  • Have ability to use judgment to identify and troubleshooting issues.
  • Possess impeccable attention to detail.
  • Demonstrate excellent customer service skills with ability to communicate effectively (both verbal and written).
  • Be able to thrive within a results-oriented, fast-paced, deadline-driven environment.
  • The selected candidate must also be able to adhere to an assigned work schedule and work a variety of shifts to support business needs across multiple time zones.
Responsibilities:
  • Engage pre-hires to facilitate the pre-employment process, provide status, and gather additional information as needed
  • Partner with Recruiting, Security, and other internal resources to successfully clear candidates to start in a timely fashion in compliance with government regulation and company policy.
  • Initiate and tracks status of pre-employment investigations (background check and drug screen).
  • Troubleshoot and resolve issues associated with variety of actions throughout the process
  • Administer tasks within the applicant tracking and onboarding systems (Workday and ServiceNow), ensuring case documentation is accurate and complete
  • Answer a broad range of questions related to the Pre-employment Investigation process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text)
  • Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite
  • Participate in continuous improvement of processes and systems to promote efficiency and customer experience
Required Qualifications:
  • Bachelor’s degree and 2 years related experience or a high school diploma and 6 years related experience.
  • Knowledge and previous Human Resource experience, specifically as it relates to Pre-Employment Investigations (PEI)
  • Strong customer service, problem solving, and technology skills
  • Broadband internet access at home with experience using web-based tools and websites to complete actions or troubleshoot issues
  • Computer literate; current on new technology such as MS 365 and Microsoft Teams
  • Strong verbal and written communication skills
  • Effective listening, reading and comprehension skills
Preferred Qualifications:
  • Knowledge and previous human resource experience in onboarding, staffing, recruiting, and pre-employment investigations (PEI).
  • Experience working in an HR Service Center environment.
  • Demonstrated excellence in organizational and time management skills
  • Confident phone presence and exceptional customer service skills.
  • Prior experience using Workday.
  • Prior experience using Amazon Connect.
  • Prior experience using ServiceNow.
 
Interested? Learn more:
Click theapply button to learn more about this position (#26-00869).
 
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents.DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry.EOE/AA/V/D

Human Resources Assistant III · DP Professionals

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