HR Administration Specialist with Italian

Infosys

🇵🇱 Poland

On-site

Manager or above

1 week ago

Excel
GDPR

1 week ago

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Job Description

Currently we are looking for the candidate for the position of:
HR Administration Specialist with Italian
Location: Lodz - hybrid

Responsibilities:
Timely handling of HR-related tickets
Accurate logging of all inquiries in the ticketing system
Taking ownership of client-reported issues
Performing follow-up actions in case of escalations
Participating in client discussions regarding HR processes
Handling incoming calls – service line
Achieving quality goals and SLA targets

Requirements:
Italian at minimum C1 level (essential for client's communication purposes)
English at minimum B2 level (essential for client's communication purposes)
2 years of experience in HR Operations or HR Payroll (preferred in the Italian market)
Good knowledge of MS Excel and Word
Strong communication and analytical skills
At least secondary education
Ability to anticipate client needs and proactively solve problems
Capability to participate in client meetings and manage assigned tasks on time
Attention to detail and awareness of GDPR-related aspects
Time management skills – multitasking role

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Italian language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week)

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

HR Administration Specialist with Italian · Infosys

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