Customer Onboarding & Training Specialist (Marketing Tech)

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Customer Onboarding & Training Specialist (Marketing Tech)

About the Role

We’re hiring aCustomer Onboarding & Training Specialistto help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

This role is ideal for someone who has worked inmarketing operations or customer success, is comfortable withSQL and Python, and enjoys teaching others how to use new tools.

Key Responsibilities

• Delivercustomer onboarding and training programs for enterprise clients.

• Leadworkshops and cohorts that help teams master workflows.

• Translate technical concepts intoclear, practical guidance for marketing users.

• Build and refineenablement playbooks to ensure long-term adoption.

• Support clients withCRM workflows, campaign automation, and reporting (HubSpot or similar).

Requirements

• 2+ years inmarketing operations, onboarding, or enablement, ideally in SaaS or agency environments.

• Strong hands-on experience withHubSpot or other CRM/automation platforms.

• Proficiency inSQL and Python (required).

• Strong communication skills and experience runningclient-facing training or workshops.

• Understanding ofSEO andcontent marketing.

• Passion for teaching, enabling, and helping clients succeed.

Why You’ll Love This Role

• Work directly withenterprise marketing teams at top global companies.

• Grow your expertise inworkflow automation and AI-driven tools.

• Be part of afast-growing tech company with exciting opportunities ahead.

• Play a key role in helping modern marketing teams adopt cutting-edge technology.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.