Learning and Development Coach

At Hireframe, a Coach is the person every Hireframer knows has their back. They are the person who helps Hireframers grow, checks in, celebrates wins, and has a real conversation about performance. Coaches own the Hireframer relationship from day one of onboarding through the entire duration of their Hireframe career—onboarding, 30/60/90 plans, ongoing development, and performance accountability. This isn't a support function. Coaches have a real voice in how Hireframers are evaluated and rewarded in their careers.

Responsibilities

• Own the full post-offer experience — build trust, set expectations, and make sure every Hireframer knows what success looks like before day one
• Drive 30/60/90 plans with real milestones and honest conversations at each gate
• Handle attendance, paid time off, overtime, and operational requests; partner with Account Managers to turn around performance issues
• Understand where each Hireframer wants to go and actively help them get there — not just what they need to do today
• Connect people to upskilling resources, track progress, and be the reason they're better six months from now
• Lead coaching and improvement conversations
• Conduct performance evaluations and contribute directly to annual bonus recommendations

• Exceptional communicator — warm, direct, and clear in both written and async formats
• Natural motivator — people leave conversations feeling clearer, more capable, and more confident
• Proactive with thought and action
• Experience coaching, mentoring, or developing people in a remote or distributed team environment
• Ability to hold people to a high standard while making them feel genuinely supported
• Strong organizational skills — can manage a cohort of Hireframers without letting anyone fall through the cracks
• Able to spot patterns: who's disengaging, who's ready for more, who needs a push
• Comfortable handling sensitive information with discretion
• Familiarity with HR processes — performance management, attendance tracking, PTO, bonus cycles
• Comfortable with tools like ClickUp, Slack, Google Workspace, time/attendance platforms

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

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