Head of Technology Enabled Services

Head of Technology Enabled Services (Global)

Executive Leadership | Remote (US) / Hybrid | Travel up to 30%

This is not a traditional delivery leadership role.

This is aglobal ownership mandate — an opportunity to build, scale, and lead a high-impact Technology Enabled Services (TES) organisation at the intersection ofenterprise technology, mission-critical delivery, and regulated industries.

You will operate as a true business leader: owning delivery, shaping product direction, driving revenue and margin, and building a world-class organisation — withequity participation aligned to long-term value creation.

If you bring deep experience inSAP ecosystems and enterprise platforms, and thrive in complex, high-stakes environments, this role is built for you.

The Opportunity

As Head of Technology Enabled Services, you will own theend-to-end global delivery engine — integrating proprietary technology platforms with high-value services across Aerospace & Defense, Utilities, Energy, Satellite, and Government sectors.

You will:

• Lead globally distributed teams

• Own P&L performance

• Shape how technology is deployed at scale

• Influence product and platform strategy

• Operate directly with C-suite and government stakeholders

This is a rare chance tobuild something enduring — not just run what already exists.

What You’ll Own

Global Delivery & Operational Excellence

• Full accountability forglobal service delivery across all client engagements

• Build and scalerepeatable, high-performance delivery frameworks

• Set the gold standard forquality, SLAs, and client outcomes

• Lead multidisciplinary teams spanning program leadership, architecture, engineering, and client success

Technology & Platform Leadership (SAP + Enterprise Ecosystems)

• Own thedeployment and operational success of technology platforms within client environments

• Act as the bridge betweenreal-world delivery and product innovation

• Driveenterprise adoption and expansion, with a strong emphasis onSAP-centric environments and integrations

• Ensure seamless interoperability acrossclient systems, compliance frameworks, and operational workflows

Strategic Client Leadership in Regulated Environments

• Serve as theexecutive relationship owner for critical, high-value accounts

• Operate confidently withinhighly regulated and controlled environments (A&D, Energy, Government)

• Navigate complex compliance landscapes includingexport controls, data sovereignty, and security frameworks

• Lead engagements involvingsensitive, classified, and mission-critical programs

P&L Ownership & Growth

• Ownrevenue, margin, and long-term account growth

• Partner with Sales towin, structure, and scale new business

• Identify and unlockorganic expansion opportunities

• Developcommercial models and pricing strategies that balance growth with delivery excellence

Build & Lead a World-Class Organisation

• Recruit, develop, and inspire ahigh-calibre global delivery team

• Create a culture ofaccountability, innovation, and continuous improvement

• Establishcareer pathways, capability frameworks, and domain expertise — especially across SAP and regulated sectors

• Act as amultiplier of talent and leadership capability

Governance, Risk & Compliance

• Implementrobust governance frameworks and executive reporting

• Proactively manage delivery risk across complex portfolios

• Ensureaudit readiness, certifications, and security compliance

• Represent the organisation inexecutive reviews, audits, and government oversight environments

What You Bring

Core Experience

• 12+ years leadingtechnology services, managed services, or professional services organisations

• Proven success runninglarge-scale delivery in regulated industries

• Strong track record ofP&L ownership and commercial accountability

• Experience managingcomplex, multi-year, enterprise engagements

• Expertise leadingglobally distributed teams

Critical Domain Strength

• Deep experience withinSAP ecosystems (implementation, integration, or transformation programs)

• Strong understanding ofenterprise platforms and technology-enabled service models

• Ability to connecttechnology capability to measurable business outcomes

Regulatory & Industry Acumen

• Working knowledge of frameworks such asITAR, EAR, NERC CIP, FAR/DFARS, or equivalents

• Experience operating insecure, compliance-heavy, or government-aligned environments

• Confidence navigatinginternational delivery and data sovereignty requirements

Leadership & Influence

• Executive presence with the ability to influenceC-suite, boards, and government stakeholders

• Strategic thinker with the ability totranslate vision into execution

• Comfortable operating inambiguity, scale, and high-pressure environments

Highly Valued

• Experience scalingproprietary or SaaS platforms in enterprise environments

• Background incritical infrastructure or national security sectors

• Certifications such asPMP, ITIL, or similar

• Active or eligiblesecurity clearance

• International delivery experience acrossallied or global government ecosystems

Why This Role

• Global ownership of a mission-critical business unit

• Direct influence onproduct, strategy, and growth trajectory

• Exposure tohigh-impact, high-visibility programs

• Opportunity to build and scale anext-generation services organisation

• Equity participation aligned to long-term success

Additional Requirements

• Ability to obtain and maintain relevant security clearance

• Willingness to travel up to 30% (domestic & international)

• Eligibility to work within export-controlled environments

We are committed to building a diverse and inclusive organisation.
We welcome leaders who are ready to take on complex challenges and deliver outcomes that matter.