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Health Plan Appeals & Grievances Coordinator (California)
Pyramid Consulting, Inc
🇺🇸 United States
Remote
Manager or above
2 months ago
- CMS
2 months ago
Not enough detail in this posting to match
Job ID:26-21736
Pay Range: $27 - $31/hour. Â Traveler benefits as per agency package. (Benefits vary by vendor and assignment.)
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Key Responsibilities:
- We are seeking a detail-oriented Case Manager – Appeals & Grievances to investigate, coordinate, and resolve member complaints, grievances, and appeals in compliance with health plan and regulatory standards.Â
- This role ensures timely and fair resolutions, accurate documentation, and strong cross-functional collaboration.
- 2+ years experience in Appeals, Grievances, Utilization Management, or Care Coordination in a health plan or TPA.
- Strong understanding of CMS, DMHC, and NCQA regulatory standards.
- 5+ years of Appeals & Grievances experience within a Health Plan or Managed Care organization
- Experience handling:
- Member AppealsÂ
- Provider AppealsÂ
- Claims DenialsÂ
- Authorization AppealsÂ
- Benefit DeterminationsÂ
- Knowledge of:
- CMSÂ
- DMHCÂ
- NCQAÂ
- MedicareÂ
- Medi-CalÂ
- Commercial Health PlansÂ
- Excellent written communication skills
- Experience reviewing medical records and clinical documentation
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Health Plan Appeals & Grievances Coordinator (California) · Pyramid Consulting, Inc