Sales Training Specialist
🇺🇸 United States
Logistics
CRM
Management
Finance
Machine Learning
Design
Project Management
Sales
Sales Training Specialist
from 🇺🇸 United States
Sales Onboarding Program Ownership
- Lead the end-to-end execution of Havenpark’s cohort-based new hire sales onboarding program, designed to accelerate speed-to-performance for Sales & Leasing Agents
- Develop deep expertise in Havenpark’s sales process, operational workflows, systems, and customer experience standards — and serve as a go-to resource for the sales organization
- Manage all program logistics: cohort scheduling, communications, materials, learning systems administration, stakeholder coordination, and learner support
- Serve as the program owner responsible for keeping all training content current, accurate, and aligned with evolving business priorities, processes, and tools
Training Facilitation & Learner Experience
- Facilitate engaging, high-impact learning experiences using a blend of instructor-led training, coaching, role play, hands-on practice, and systems training
- Deliver training both in-person at hub locations and virtually, adapting your facilitation style to drive engagement and learning retention in both formats
- Support new hires through the transition from training into the field by partnering with sales managers to reinforce learning application and performance expectation
Curriculum Design & Content Development
- Design, develop, and maintain scalable onboarding curriculum, facilitator guides, learner resources, job aids, and blended learning experiences
- Ensure all materials support operational consistency, learner engagement, and practical readiness for the field
Performance Measurement & Continuous Improvement
- Evaluate onboarding effectiveness through performance metrics, learner feedback, assessments, field observations, and stakeholder input
- Identify gaps, implement improvements, and track the impact of training on sales performance and business outcomes
Cross-Functional Partnership
- Collaborate closely with Sales, Revenue, Operations, People Operations, and L&D leadership to align training solutions with business needs
- Partner with field leadership to stay current on operational realities and proactively evolve training programs to reflect them
What You Bring
- 2–4 years of experience in learning & development, sales training, or property management training — with a track record of programs that actually move the needle
- Proven facilitation skills in both in-person and virtual environments
- Strong instructional design and content development capabilities
- Program and project management experience — you can own a complex program and keep all the moving parts on track
- Excellent communication and presentation skills, with the ability to engage audiences at all levels
- A data-informed mindset — you measure what matters and use insights to improve
- Proficiency with Microsoft 365, CRM platforms, and virtual learning tools
- An extreme ownership mentality — you don’t wait to be told what needs fixing
- Bachelor’s degree required
- Ability to travel approximately every three weeks to support in-person training delivery across the U.S.
- Ability to pass a criminal background check


