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AI Delivery Lead

🇬🇧 United Kingdom

Management

Java

Machine Learning

Amazon

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AI Delivery Lead

from 🇬🇧 United Kingdom

Role Description – AI Delivery Lead

About Greenpark

Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raisond’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections thatimpact people's lives. Our uniqueexpertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.

Want therealinside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark. Check it outhere

Our Values

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core.‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.

About the role

Be the engine of the agency’s AI rollout. Embedded in Operations and working into the Operations Director (who owns the overall programme), you’ll shape the rollout plan, build the practical workflows that prove value, and drive adoption across the business — working alongside the AI champions in each department to stay close to what teamsactually need.

Whatyou’ll do

Co-own the rollout plan with the Operations Director — bring the practitioner’s view, shape sequencing and priorities, and then drive the delivery,don’t just track it.

Build and prototype real agents and workflows (Claude, Make, n8n) thatdemonstrate value, solve actual team problems, and become the templates others adopt.

Be the agency’s go-to expert onwhat’s possible — proactively spotting use cases teamshaven’t thought of and turning them into working solutions.

Work alongside the departmental AI champions — your eyes and ears in the teams — using what they surface to prioritise the right problems and feed solutions back into their departments.

Lead enablement that sticks — training, playbooks, and hands-on sessions that change how peopleactually work, not just one-off demos.

Stay ahead of the tooling — evaluate new capabilities, pressure-test them, and bring the business a clear practitioner’s verdict onwhat’s worth adopting.

Experience

Senior tech/programme PM with a proventrack record delivering large, multi-stakeholder programmes of work.

A genuine builder — candemonstrate agents or workflowsthey’ve personally built in Claude (incl. Claude Projects), Make, n8n, or similar.

Demonstrable passion for AI and a strong working grasp of how agents and LLMs work in practice — depth of practical adoption matters more than ML theory.

Excellent communicator who can explain agents and AI fluently to non-technical colleagues and win overskeptics.

A natural collaborator — comfortable working closely with peers across departments and translating their needs into solutions.

Thrives in ambiguity;operates as a driving delivery partner within someone else’s programme.

Nice to have

Agency or professional-services background.

Experience embedding AI into delivery, creative, or commercial workflows.

Familiarity with AI governance, data privacy, and acceptable-use in a client-data environment.

Change management or adoption/behaviour-change experience.

Exposure toadditional automation/integration tooling and APIs.

Reporting & scope

Reports to:Operations Director (programme owner).

Scope:Embedded in Operations. No budget or line-management responsibility — the roleoperates through influence,expertise, and delivery.

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration,we’re committed to ensuring everyone’s voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.

Howwe’ll support you

25 days of holidays per year + UK bank holidays and your birthday off.

Christmas Closure - (extra days on top of your holiday allowance)

A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc)

Private pension and private healthcare insurance.

Access to VDU Eye Tests and Employee Assistance Programme (EAP).

Participate in wellness and peer recognition initiatives (e.g. OnThe Spot Awards and Value Champion Awards).

LinkedIn Learning – Access to a leading online learning platform, which offers a wide variety of courses including business, creative and technical skills.