Sr. Manager Product Management DC/Fulfillment

Drive Delivery Execution
•Own delivery outcomes for technology initiatives across DC and Fulfillment domains,partnering with engineering, architecture, and offshore delivery teams.
•Hold delivery partners accountable to business results, not just project completion, trackimpact on operational KPIs like throughput, labor efficiency, and order accuracy.
•Manage and coordinate contractors and offshore delivery teams, ensuring alignment onpriorities, quality, and pace.
•Maintain and refine the established technology roadmap, sequencing initiatives tomaximize value and minimize operational disruption.
Build and Deepen Business Partnerships

•Develop trusted, working relationships with leaders in Distribution Center and FulfillmentCenter operations, as well as GTS engineering and architecture teams.
•Represent the portfolio in stakeholder meetings, planning sessions, and cross-functionalforums as the operational PM lead for these domains.
•Translate operational needs into technology requirements and translate technologytrade-offs back to business leaders in terms they can act on.
•Establish GTS product management as a valued, embedded partner in organizationsthat are operationally fast-moving and results-oriented.
Evaluate and Advance Automation & AI
•Assess and prioritize automation and AI opportunities across warehouse management,labor management, robotics, and fulfillment workflows.
•Work with Manhattan Associates platforms and warehouse automation systems toidentify integration, optimization, and modernization opportunities.
•Evaluate where emerging capabilities create genuine operational value and wherethey’re premature given the current technology foundation.
•Partner with Gap Inc’s Office of AI and architecture teams on initiatives with automationcomponents.
Manage and Evolve the Technology Portfolio
•Maintain visibility across a dual-WMS environment, a legacy Retail WMS supportingstore replenishment and a Manhattan Associates WMS supporting online fulfillment,along with LMS, robotics/automation platforms, and related systems.
•Support the path toward WMS consolidation: understand the current-state complexity,manage technology decisions that don’t create further lock-in, and lay the groundworkfor eventual platform replacement on the roadmap.
•Identify cross-domain opportunities where investments in DC or fulfillment technologycan create broader supply chain value.
•Build business cases for new investments, using data and operational context toprioritize effectively.

Execution-Oriented Delivery Leader
You thrive in environments with an established roadmap and a mandate to deliver. You knowhow to hold delivery partners, internal teams, contractors, offshore, accountable to businessoutcomes without micromanaging. You track the right metrics and escalate early when thingsdrift.
Business Relationship Builder

You’ve built GTS/IT partnerships with operational business organizations that run fast andmeasure everything. You earn trust by understanding the business before proposing solutions.You’re comfortable in a DC or fulfillment environment where the language is throughput, laborefficiency, and uptime, not product backlogs. You have strong communication skills and canarticulate technology trade-offs to both operational and executive audiences.
Enterprise Domain Depth
5 + years in enterprise product management or business analysis, with meaningful experiencein DC, fulfillment, or supply chain operations. You understand warehouse workflows wellenough to ask the right questions and challenge assumptions. Experience with agile productdevelopment and large-scale enterprise platforms is required.
Offshore Delivery Experience
You’ve coordinated with offshore or nearshore delivery teams and know how to structure work,manage handoffs, and maintain quality across time zones. You don’t need to be in the sameroom to keep delivery on track.
Automation & AI Fluency
You understand warehouse automation and robotics at a conceptual and practical level, enoughto evaluate vendor claims, challenge integration assumptions, and spot where AI or automationcreates real versus superficial value. You also use LLMs and AI tools as daily workingaccelerators for analysis, communication, and synthesis.
Operational Tempo
Two active domains, concurrent delivery streams, active stakeholder management. You self-prioritize, communicate trade-offs clearly, and stay effective without waiting for perfect clarity.

STRONGLY PREFERRED
•Direct experience in DC, fulfillment center, or supply chain operations technology.
•Retail or CPG industry background, ideally in a multi-site enterprise environment.
•Experience managing offshore or nearshore delivery models.
•Hands-on experience with Manhattan Associates WMS or comparable warehousemanagement platforms (online/e-commerce fulfillment context preferred).
•Familiarity with legacy or on-premise Retail WMS environments and the complexity ofmanaging platform transitions or replacements.
•Familiarity with robotics or warehouse automation deployments (Boston Dynamics orsimilar).
•Experience with Labor Management Systems (LMS) and workforce optimizationtechnology.