Assistant Project Lead, Product Operations

About the Role

The Assistant Project Lead of Product Operations supports the Store Operations team to create effective communication, tools and resources that drive improved field execution and improved product throughput in stores. This role will work with cross-functional and cross-channel business partners. They will support the field in aspects of logistics and transportation requests and escalations, as well as special handling projects related to products in stores.

This role will serve as the liaison between the field leaders and Brand business partners to ensure collaboration and effective store execution. This role influences key business partners across all functions and channels and represents the voice of the field in all interactions.

What You'll Do

•Support in store execution of all logistics,transportation and product operations initiativesthrough effective communication and partnership withcross functional teams
•Develop and influence transportation strategiestoensure flawless execution through effectivecommunication, details and timing to stores
•Liaise with the transportationteamto communicateall delivery schedules and partner on any changerequests or store escalations
•Coordinate and leadany special merchandisehandling initiatives including re-ticketing, productinspections, pull-backs, approved transfers and ensure
stores have the proper direction and labor funding toexecute flawlessly
•Recommendchange management strategies toeffectively implement initiatives
•Executeall store communication associated withlogistics, transportation, and special handling projects
•Collaboratewith Field and HQ teams to determineopportunities for process improvement
•Analyze and propose solutions,within brand storeenvironment
•Analyze competitorsto enable best in class processes

Who You Are

•Continuous Learning- articulates and embraceschallenges; learns from and seeks information that canresult in improved business results
•Innovation- demonstrates ability to effectively brainstormand then implement new ideas and solutions with the team
•Customer Impact– identifies opportunities within the storeenvironment and offers solutions to improve the overallcustomer experience
•Commercial Impact– understands the importance ofachieving commercial and business goals
•Detail Orientated– demonstrates attention to detail in thecreation of processes and monitors implementation toensure proper execution.
•Self-Accountability– sets specific and measurableperformance objectives and strives to always meet orexceed the performance standard
•Problem Solving– articulates successful response tochallenging situations utilizing available knowledge whileconsidering alternative solutions
•Time Management– demonstrates ability to managemultiple tasks and projects, to prioritize and adaptappropriately
•Ambiguity– adapts and continues to perform throughchange and ambiguity
•Retail Storesexperience preferred
•Proficient in Excel, Word and PowerPoint