Regional Product Owner - Accounting, Tax & Payments
š²š¾ Malaysia
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Regional Product Owner - Accounting, Tax & Payments
from š²š¾ Malaysia
At GoGlobal, the Regional Product Owner (RPO), Accounting, Tax & Payments (ATP) is the senior commercial and professional face of our accounting and tax service across the region. This is a client-facing leadership role for a qualified accountant who can sit confidently in front of clients, win their trust, and translate technical accounting and tax expertise into clear commercial value.
You will be the partner of choice for our Sales teams ā joining client meetings, shaping scopes and pricing, and giving prospects the confidence that their accounting and tax obligations are in expert hands. Behind that commercial front, you lead a multi-country regional team delivering bookkeeping, accounting close, tax compliance, and statutory reporting as a service, ensuring every client experiences responsive, high-quality service.
This role suits a commercially minded accountant who enjoys building relationships as much as leading delivery ā someone who can grow revenue and retention through the strength of the client relationship while keeping a regional team performing and engaged.
Roles & Responsibilities
Commercial & Client-Facing Leadership
- Act as the senior accounting and tax authority clients meet in the region ā representing GoGlobal in pitches, scoping conversations, business reviews, and escalations.
- Partner closely with Sales and Portfolio Managers as the regional delivery expert in the room: qualifying opportunities, shaping service scopes, supporting pricing, and helping convert and expand accounts.
- Build and own trusted, long-term relationships with key clients, becoming their go-to advisor for accounting and tax across the region.
- Identify upsell and cross-sell opportunities within existing accounts and feed qualified leads and market insight back to the commercial teams.
- Support client onboarding, transition, and go-live conversations, setting clear expectations and a confident first impression of the service.
- Champion an exceptional client-service culture across the regional team ā responsive communication, proactive updates, and a problem-solving mindset at every touchpoint.
Regional Team Leadership
- Lead, mentor, and develop the Manager (Team Lead) layer and the in-country ATP teams who deliver day-to-day accounting and tax work across multiple countries.
- Build team capability and a service-oriented, commercially aware culture across the jurisdictions GoGlobal supports.
- Maintain visibility of regional workloads and capacity, protecting delivery performance and client SLAs.
- Plan headcount and capacity for the region based on client demand and growth, putting forward hiring proposals with a clear business case.
- Act as the senior point of escalation for material accounting, tax, or compliance matters, leading resolution with clients and the team.
Service Delivery & Quality
- Own the quality, timeliness, and client experience of in-house ATP delivery ā bookkeeping, accounting close, tax compliance preparation, and statutory filings ā ensuring work is accurate, compliant, and on time.
- Keep the operation efficient and economically sustainable, balancing service quality with cost-to-serve and margin.
- Promote consistent, process-oriented ways of working and adoption of global ATP standards as the foundation for scalable, reliable service ā while personalising the client touchpoints that matter.
- Enable the use of technology and automation thoughtfully to improve accuracy, efficiency, and turnaround for clients.
Compliance, Audit & Risk
- Stay current on accounting standards (IFRS, local GAAP) and tax / statutory reporting requirements across the region and proactively flag upcoming changes to clients and teams.
- Ensure ATP delivery is executed in line with global standards, internal controls, and local regulatory requirements.
- Support internal and external audits, providing accurate working papers, evidence, and accounting / tax context as required.
Cross-Functional Collaboration
- Work closely with Sales, Account Management, and other delivery and enabling functions.
- Coordinate with peer delivery leaders to ensure a consistent, joined-up client experience across products and markets.
- Qualified accountant ā CPA, CA, ACCA, or equivalent professional qualification (required).
- Bachelorās degree in Accounting, Finance, or a related field.
- 15+ years in accounting, tax, or finance, including experience delivering accounting and tax as a service (B2B) in a professional-services, shared-services, BPO, or outsourced-accounting environment.
- Demonstrated commercial and customer-service strength ā a track record of being client-facing, supporting sales, and growing or retaining client relationships.
- Experience leading distributed, multi-country teams, including Managers (Team Leads) and the Specialists / Associates below them.
- Strong working knowledge of IFRS and local GAAP, tax legislation, and statutory reporting requirements across multiple markets.
- Excellent communication and presentation skills ā able to explain technical accounting and tax matters clearly and persuasively to clients and non-specialists.
- Commercial acumen: comfortable contributing to scoping, pricing, and account growth conversations.
- Strong analytical and problem-solving skills, comfortable with capacity planning, productivity, and unit economics.
- Proficiency in accounting platforms ā Xero in particular, plus other ERP / accounting systems (QuickBooks, SAP, Oracle, or equivalent); advanced Excel skills.
- Comfort working with AI-assisted tools and an openness to AI literacy as the function evolves.
- Flexibility on working hours to provide adequate overlap across the time zones served.
- Additional language proficiency is a plus.
Preferred
- Big-4 background or prior experience in a global accounting / corporate-services firm.
- Experience in a client-facing or business-development capacity within an accounting or professional-services setting.
- Experience supporting internal or external audits, or contributing to audit-readiness programmes.
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
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Business & Corporate Services provided:
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- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
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For more information, please visitGoGlobal.com
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OVERVIEW
We Measure Success by Results, Not Hours Worked
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No timesheets.
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At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
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As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
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Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
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We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
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We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
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- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
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WHY WE ARE DIFFERENT
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We Make Growing Your Career Possible
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- We operate with the benefits of a partnership without the complexities of a partnership.Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
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- We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout
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- We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way
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- We're global. We offer career opportunities across the world-whether it's new job roles or international locations
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- English is our official language, but for many, it's our second language.We embrace this and find it rewarding communicating with colleagues from all over the world
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- We are not a family.We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success
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- We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
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- We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions
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- We believe flexibility drives success.Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.
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Ready to take the next step in your career with us? Apply now!
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