ERG Program Manager

This is a hybrid role 

The Role: 

The ERG Program Manager is a critical part of the Corporate Citizenship Team. This team member will manage a portfolio of Employee Resource Groups and their initiatives to drive growth, success and business goals. Align and collaborate cross functionally to integrate ERG initiatives into the broader organizational strategies. ERG program managers will ensure our ERGs are viewed as key drivers of our effort and GM culture.  

A successful candidate will have the ability to nurture / build productive relationships between ERG leaders, their networks, and Executive Champions. The ERG Program Manager will be accountable for measuring, reporting and shaping ERG initiatives within their portfolio and will look across the ERG landscape, to innovate, define new processes and drive adoption for best practices, by creating change management strategies tailored for their ERG portfolio, advocating for use of tools and processes with the full ERG portfolio to drive efficiencies and support for the intersectionality that we all experience. This role will be accountable for defining project plans, providing status updates, day-to-day oversight for their assigned ERGs including budget management, contract negotiations, when applicable, and general ERG support.  

Responsibilities Include: 

• Lead ERGs in the development of their annual business plans and ensure strategic alignment to global strategy 

• Develop and implement governance for the ERGs to algin with company goals, values, and business impact 

• Create Cultural strategy with ERG, paired with a capacity plan and guide work across teams 

• Plan and forecast budget, including reporting back on actuals with their ERGs 

• Facilitate the development of ERG communications strategy, communications with leadership, and handle outside agency/consultants, as needed, to deliver on key initiatives for your ERG Portfolio 

• Track and measure the impact and effectiveness of ERG initiatives 

• Manage project plans within the portfolio, based on agile methodology. 

• Prioritize and execute process changes on key opportunities and streamline ERG practices and procedures 

• Partner across the enterprise to integrate ERG initiatives into business guidance/policy and practices 

Must be able to demonstrate  

• Stakeholder Orientation: ability to prioritize the needs of stakeholders and foster custom relationships or experiences to ensure satisfaction with our products, services, or solutions 

• Problem Solving: Utilize resources and various inputs in decision making, deal with disputes in balanced ways, consistently look for process improvements, and practices high judgement, specifically related to problem solving 

• Workload Management: Manage multiple tasks or projects in a timely manner by prioritizing the most critical needs of the business without sacrificing work quality 

• Influencing: Has the ability to lead with influence, respectfully speaks up when sharing new ideas or concerns, can maneuver complex political situations, and encourages collaborative communication to drive compromise 

• Evaluate & Measure Impact: Ability to use data to drive meaningful initiatives with global impact. Demonstrate high judgement with the capability to assess current state (environment, emotional, social, political, etc.) and determine the right course of action 

Other: 

• Project and Program Management 

• Relationship Building 

• Results Focused 

• Conflict Management 

Requirements: 

• Bachelor’s degree with emphasis on organizational development, Human Resources, Business Administration, or related filed  

• 5+ years of professional experience 

• Extensive ERG experience including implementing and sustaining ERG strategy 

• Excellent written and verbal communication skills 

• MS Office Suite proficient 

• Strong project management and change management organizational skills 

• Ability to prioritize workload and communicate expectations to stakeholders 

• Strong written, oral, and executive presentation and interpersonal skills  

• Passionate, proactive, solution orientated, and approaches new initiatives with a growth mindset 

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. 

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.