EI
Generative AI Engineer
eTeam Inc.
🇺🇸 United States
On-site
Staff / Principal
2 weeks ago
- Machine Learning
- AI
- Java
- ServiceNow
2 weeks ago
Location: Phoenix. AZ 85054
Duration: 06 Months
Interview Process (Is face to face required): Yes (2nd round)
Experience: 8–10 years
Education/Certifications: BTech, MS, or relevant certifications
Must-Have Skills
- Artificial Intelligence (AI)
- Generative AI / Agentic AI
- Java
- Enterprise Architecture
- AI-enabled Automation
Nice-to-Have
- ITSM
- ServiceNow
- Slack Platform
Job Description
We are looking for an AI Automation Lead Engineer to lead the architecture and delivery of an AI-enabled support automation platform.
Key Responsibilities
- Own the overall solution architecture for the AI-enabled support automation platform.
- Define the target architecture and integrations across Traversals, Biggy, Slack, ServiceNow, EMIM, FIS, and AFS.
- Establish governance, security controls, AI guardrails, auditability, and approval workflows.
- Lead client workshops and executive-level technical reviews.
- Drive key technical decisions across multiple workstreams.
- Lead automation, development, and end-to-end delivery.
Top 3 Responsibilities
- Automation
- Development
- Delivery
Generative AI Engineer · eTeam Inc.