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Gemini Customer Experience OR Gemini CX

Resource Logistics, Inc.
🇨🇦 Canada | 🇺🇸 United States
Hybrid
3 weeks ago
  • Gemini
  • AI
  • GCP
3 weeks ago
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Job Role: Gemini Customer Experience OR Gemini CX
Location: Mountain View, CA
Duration: Full Time

Job Description
  1. Platform expertise: Gemini CX (primary) - agent Clienthitectures, generative workflow orchestration, multimodal deployment; baseline experience with Customer Engagement Suite (CES) and Contact Center AI (CCAI - Dialog flow CX/ES, Agent Assist, CCAI Insights)
  2. Not mandatory but preferred: Prior participation in the GECX bootcamp (pass status a plus); Google Cloud certifications across Gemini CX, CES, and CCAI.
  3. Core engineering competencies: Agent building, backend integrations, secure API Clienthitecture, data pipelines, telemetry, and custom tooling
  4. Role: Forward Deployed Engineer, embedded directly into enterprise customer environments (online and on-site) to design, build, and deploy Gemini CX solutions
  5. Engagement models: Flexible across Time & Materials, capacity-based pods, and output/milestone structures
  6. Preferred Domain: Telecom

Gemini Customer Experience OR Gemini CX · Resource Logistics, Inc.

Auto apply with Likeremote