Microsoft Communications Specialist

Microsoft Communications Specialist

Job Level: Specialist 

Job Location: Remote

Travel Expectations:up top 25%

Job Classification:Full-Time

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business.  Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.  

In this role, you will: 

• Establish and operate a consistent Win Wire process that captures, drafts, approves, and distributes Microsoft-relevant wins in a timely and professional manner. 
• Operate a consistent Win Wire process that captures, approves, and distributes Microsoft-relevant wins. 
• IncreaseCentric’s visibility with Microsoft sellers through concise, field-ready proof points and success stories.
• Build a reusable customer story pipeline for case studies, Microsoft-facing proof points, event content, and award submissions.
• Create practical internal enablement content that helps BU, sales, and delivery teams understand how to engage Microsoft, position CSP, and use funding programs.
• Partner with Marketing to ensure Microsoft communications are brand-aligned, polished, and reusable.
• Track content production, usage, feedback, and improvement opportunities. 

Key Responsibilities:  

Win Wires, Customer Stories & Microsoft Field Visibility 

• Own a repeatable Win Wire process that captures, approves, packages, and distributes Microsoft-relevant wins to internal stakeholders and Microsoft field teams. 

• Build and maintain a pipeline of customer stories, proof points, case study inputs, and Partner of the Year-ready content tied to Microsoft priorities and measurable client outcomes. 

• Partner with Channel Sales, Solution Sales, delivery teams, account teams, and Marketing to gather accurate story details and determine how each win or story should be used. 

Internal Enablement & Microsoft Partnership Messaging 

• Create concise internal communications andenablement assets that explain how Centric sells with and through Microsoft, including priority offerings, CSP, co-sell motions, Marketplace, and Microsoft funding programs. 

• Maintain consistent messaging aroundCentric’s Microsoft partnership, prioritized managed partner status, solution designations, specializations, CSP capabilities, funding alignment, and co-sell readiness. 

• Develop reusable content such as Teams posts, newsletters, quick-reference guides, FAQs, one-pagers, presentation content, seller updates, event recaps, and executive-ready briefs. 

• Support and maintain a Microsoft content hub orindex so teams can easily find current Win Wires, customer stories, enablement materials, funding guidance, contacts, and templates. 

Collaboration, Content Operations & Measurement 

• Coordinate with Channel Sales, Solution Sales, BU leaders, delivery teams, CSP/licensing stakeholders, Marketing, and Microsoft Partnership leadership to gather input, manage reviews, and keep communications moving. 

• Maintain a Microsoft communications calendar covering Win Wires, enablement, customer stories, seller updates, events, and campaigns. 

• Track content volume, quality, usage, distribution, feedback,approval bottlenecks, and improvement opportunities. 

• Use feedback and lessons learned to improve templates, intake processes,approval workflows, and reusable content formats. 

Success Criteria 

• Document and launch a Win Wire intake, approval, distribution, and tracking process within the first 60 days. 

• Produce at least 2 Microsoft-focused Win Wires per month, with approved content distributed within 10 business days of intake for complete submissions. 

• Maintain a current customer story inventory with at least 10 qualified Microsoft-relevant stories by the end of the first 90 days. 

• Create and publish at least 5 reusable enablement assets covering priority offerings, CSP licensing, co-sell engagement, Microsoft funding, and “how to engage” guidance within the first 120 days. 

• Deliver a monthly Microsoft communications update or digest covering wins, stories,enablement assets, events, and priority partner updates. 

• Maintain a Microsoft content hub or index with current Win Wires, customer stories,enablement assets, funding guidance, contacts, and templates, reviewed at least monthly for accuracy. 

• Achieve positive stakeholder feedback from Microsoft Partnership leadership, Channel Sales, Solution Sales, Marketing, and BU stakeholders, with at least 80% of surveyed respondents rating content clarity and usefulness as effective or better. 

Who You Are: 

• • Bachelor’s degree in communications, marketing communications, business communication, English, public relations, or a related field preferred, or equivalent practical experience. 

• • Excellent writer and editor who can turn complex business, technology, and partnership information into clear, concise content. 

  • 2 to 5 years of experience in communications, marketing communications, Microsoft partner marketing, sales enablement, content marketing, internal communications, or professional services marketing. 

  • Experience creating B2B content such as case studies, sales collateral, newsletters, one-pagers, executive summaries, internal announcements, or enablement materials. 

  • Strong storytelling, interviewing, and synthesis skills, with the ability to extract key details from SMEs, sellers, delivery leaders, account teams, meetings, CRM data, and sales notes. 

  • Organized, proactive, and comfortable managing drafts, deadlines, stakeholders, approvals, distribution channels, and content trackers. 

  • Experience collaborating with sales, marketing, alliances, partnerships, technology teams, or consulting teams. 

  • Curiosity about Microsoft, cloud technology, AI, licensing, partner programs, CSP, co-sell motions, and strategic alliances. 

Total Rewards:  

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.      

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development  

While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more.  Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.  

Discover more about our benefits by exploring additional details herebenefits. 

Who We Are: 

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses.  Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.   

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.  

What Makes Centric a Great Place to Work? 

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring ourmission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.  

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process. 

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