FT Bilingual Guest Experience Member (71565)

Bilingual Car Wash Sales Attendant

Responsibilities:

Bilingual Car Wash Sales Attendant ensure that each guest has an outstanding experience while reinforcing our company standards. They are responsible for the daily operations at a ModWash location. You will work as a team to ensure each guest has an outstanding experience while driving membership sales to help grow the ModWash brand.

• Deliver mind blowing guest services. 
• Present and explain each of the ModWash packages and the benefits of unlimited memberships. 
• Safely guide guests through the ModWash tunnel. 
• Actively engage with guests pre/post wash to ensure 100% satisfaction. 
• Ensure facilities are always clean and presentable. 
• Any other duties assigned, by the leadership team.

Qualifications

Qualifications:

• Ability to work a flexible schedule including nights and weekends. 
• A sense of urgency. 
• A passion for serving others. 
• Awesome guest service skills.
• Bilingual- Spanish and English

Physical Job Requirements:

• Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
• Be on your feet for extended periods of time/ the entire work shift.
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties.
• Ability to carry, lift, push, pull, and move up to twenty-five pounds.
• Alert and able to maneuver around moving vehicles and equipment.
• Respond quickly to sounds.
• Move safely over uneven terrain and in confined spaces.
• See clearly and respond to dangerous situations. 

Job Requirements: 

• Confident: I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.
• Safety Driven: I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.
• Efficient: I recognize my guests time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.
• Guest Obsessed: I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing guest services by using my imagination. I have a Servant’s Heart and will create great memories. I show that I care by expressing my intentions.