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GS

Front Desk Mid

Gold's Gym - British Columbia
🇨🇦 Canada
On-site
1 week ago
CA$17.85 / hour
  • POS
  • First Aid
1 week ago
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Not enough detail in this posting to match

Customer Service Representative  (Mids/Closing)
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-timeCustomer Service Representativefor evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role
  • Schedule: 3–4 days per week (12–24 hours) 
  • Availability:
    • Tuesdays / Thursday 2:00pm-6:00pm 
    • Fridays 9:15am-2:15pm
    • Weekends as needed
  • Commitment: No extended travel/time off during the first 4 months*
  • Great for Students! 
What We’re Looking For

  •  Previous customer service experience (required) 
  •  Strong written and verbal communication skills 
  •  Fluent in English (additional languages are an asset) 
  •  Experience with cash handling and POS systems 
  •  Strong problem-solving and critical thinking skills 
  •  Ability to work both independently and as part of a team 
  •  Reliable transportation or ability to commute easily 
  •  First Aid certification (asset) 
  • Must be able to work in fast paced environment 
  •  Proficiency with Computers*
Key Responsibilities

  •  Oversee front desk operations during evening closing shifts 
  •  Ensure the facility is properly secured and prepared for the next day 
  •  Greet and check in members and guests using proper procedures 
  •  Deliver exceptional customer service across phone, email, and in-person interactions 
  •  Direct guests and appointments to appropriate staff efficiently 
  •  Support guest check-in and onboarding processes 
  •  Handle daily cash reconciliation accurately 
  •  Assist the sales team with guest tours and membership support 
  •  Support prospect and member outreach via calls, texts, and emails 
  •  POS handling and end of night close out
What We Offer
  •  A positive, collaborative team environment 
  •  Complimentary gym membership 
  •  Employee discounts on Gold’s Gym products and services 
Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

Front Desk Mid · Gold's Gym - British Columbia

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