GS
Front Desk - Late Night
Gold's Gym - British Columbia
🇨🇦 Canada
3 months ago
CA$18.25 / hour
- Outlook
- Excel
- POS
- First Aid
3 months ago
Part-Time | Gold’s Gym British Columbia
Gold’s Gym is hiring a part-timeCustomer Service Representativefor evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.
About the Role
- Must be available: Friday until 11:30pm and Saturday until 8:30pm (1 other day of the week for going training)
- Schedule: 2–3 days per week (12–24 hours)
- Commitment: No extended travel time off during the first 6 months
- Previous customer service experience (required)
- Strong written and verbal communication skills
- Fluent in English (additional languages are an asset)
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Experience with cash handling and POS systems
- Strong problem-solving and critical thinking skills
- Ability to work both independently and as part of a team
- Reliable transportation access to a vehicle if possible
- First Aid certification (asset)
- Oversee front desk operations during evening closing shifts
- Ensure the facility is properly secured and prepared for the next day
- Greet and check in members and guests using proper procedures
- Deliver exceptional customer service across phone, email, and in-person interactions
- Direct guests and appointments to appropriate staff efficiently
- Support guest check-in and onboarding processes
- Handle daily cash reconciliation accurately
- Assist the sales team with guest tours and membership support
- Support prospect and member outreach via calls, texts, and emails
- POS handling and end of night close out
- A positive, collaborative team environment
- Complimentary gym membership
- Employee discounts on Gold’s Gym products and services
We thank all applicants for their interest; only those selected for an interview will be contacted.
Front Desk - Late Night · Gold's Gym - British Columbia