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GS

Front Desk Closing

Gold's Gym - British Columbia
🇨🇦 Canada
1 month ago
CA$18.25 / hour
  • Outlook
  • Excel
  • POS
  • First Aid
1 month ago
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Customer Service Representative  (Evenings – Closing)
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-timeCustomer Service Representativefor: 

Evening closing and mid day shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

  • Schedule: 3–4 days per week (12–24 hours) 
  • Availability: Must be available some or all 
    • Monday Mid: 10:00am-6:30pm
    • Tuesday: 5:15pm-11:15pm
    • Sunday: 3:15pm-8:15pm
  • One other weekday Mid: 10:00am-6:30pm  
  • Commitment: No extended travel/time off during the first 4 months 
What We’re Looking For

  • Previous customer service experience (required) 
  • Strong written and verbal communication skills 
  • Fluent in English (additional languages are an asset) 
  • Proficiency with Microsoft Office (Word, Outlook, Excel) 
  • Experience with cash handling and POS systems 
  • Strong problem-solving and critical thinking skills 
  • Ability to work both independently and as part of a team 
  • Reliable transportation or ability to commute easily
  • Able to lift 50lbs 
  • First Aid certification (asset) 
Key Responsibilities

  • Oversee front desk operations during evening closing shifts 
  • Ensure the facility is properly secured and prepared for the next day 
  • Greet and check in members and guests using proper procedures 
  • Deliver exceptional customer service across phone, email, and in-person interactions 
  • Direct guests and appointments to appropriate staff efficiently 
  • Support guest check-in and onboarding processes 
  • Handle daily cash reconciliation accurately 
  • Assist the sales team with guest tours and membership support 
  • Support prospect and member outreach via calls, texts, and emails 
  • POS handling and end of night close out
What We Offer
  •  A positive, collaborative team environment 
  •  Complimentary gym membership 
  •  Employee discounts on Gold’s Gym products and services 
Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

Front Desk Closing · Gold's Gym - British Columbia

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