Forward Deployed Operator
- AI
Not enough detail in this posting to match
About the Role
Join a healthcare workflow automation team as a Forward Deployed Operator, owning the delivery and ongoing reliability of customer automation workflows. You will work directly with healthcare operations teams, turning real-world processes into practical automations while sharing customer insights with product and engineering.
What You'll Do
Lead customer engagements from proof of concept through kickoff and implementation, building and delivering workflows with AI-assisted tools.
Discover healthcare processes and standard operating procedures, then translate them into clear workflow requirements.
Manage several implementations at once and monitor production workflows, investigating failures as customer systems change.
Become the primary relationship owner for customers moving from proof of concept to a full contract.
Share recurring issues, edge cases, and customer needs with engineering to help guide product improvements.
What We're Looking For
At least 1 year of experience in a customer-facing, operations, or implementation role.
Strong attention to detail and the ability to turn ambiguous needs into actionable specifications.
Comfort learning AI tools and working with no-code or low-code automation platforms, including browser automation workflows.
Clear communication skills and the ability to build trust with non-technical healthcare stakeholders.
A flexible, resourceful problem-solving approach; an engineering background is not required.
Compensation & Benefits
Annual salary: $150,000 to $200,000 USD. Visa sponsorship is not available.
Location
On-site in San Francisco, California, United States.
Forward Deployed Operator · Clera