Order Management Coordinator

What you will be doing in the role of Order Management Coordinator: 

Your responsibilities may include, but are not limited to: 

• Managing customer relationships by accommodating preferences and maintaining professional level of communication
• Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation
• Managing team's product returns from the point of customer request through to completion
• Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled
• Various other sales and support functions within the team

Knowledge and skills required for the role: 

• University Degree or College Diploma
• One to Three (1-3) years’ of customer service and or/purchasing experience
• Previous order entry experience
• Strong interest in providing exceptional customer service
• Highly organized with strong multi-tasking and time management abilities
• Ability to work effectively both independently and in a team environment
• High level of accuracy and detail with error-free orders
• Working knowledge of MS Office computer application (Word, Excel, Outlook)
• Ability to understand current tools in detail and use them in an efficient manner
• Entrepreneurial work ethic