Receptionist - Raymond Terrace Care Community

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for, and our values ofCompassion,Accountability,Respect andExcellence reflect thatCARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

We are seeking a friendly, professional and organised Receptionist to join our team at Raymond Terrace Care Community.

This role offers 3 days per week, including weekend shifts, making it ideal for someone seeking flexibility while enjoying a rewarding career in aged care.

As the first point of contact for residents, families, visitors and team members, you'll play an important role in creating a warm and welcoming experience every day.

What's on Offer:

• Location: Raymond Terrace Care Community, Raymond Terrace 
• Employment Type: Permanent part-time 3 days per week including the weekend 
• Additional Benefits: EA Penalty Rates & paid parental leave

Why Choose Opal?

• Work-life balance — Stable hours and flexible rosters
• Career development — Access our Opal HealthCare Academy to grow your career
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems — The tools to help you succeed

What You'll Do:

•  Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
•  Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea
• Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
•  Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

•  Experience in a reception, front-of-house, or customer service role
• A warm, friendly, and professional manner with excellent communication skills
• Strong organisational skills and a keen eye for detail
• Proficiency in computer systems including MS Office
•  A genuine passion for helping people and creating a welcoming atmosphere

Willingness to complete:

• Pre-employment medical
• Police check
• NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.

Apply now to become the welcoming heart of our care community with Opal HealthCare.