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Business Analyst

šŸ‡¬šŸ‡§ United Kingdom

Management

Design

Project Management

SQL

Analyst

Testing

Business Analyst

from šŸ‡¬šŸ‡§ United Kingdom

About the Role

In this role you will work closely with business stakeholders and the engineering team to deliver high quality software solutions that meet a defined business need. This role is key to ā€œbridging the gapā€ between our operational and engineering teams improving communication, relationships and ensuring our solutions meet the needs of our customers.

Key Responsibilities

  • Working with stakeholders and business users to define root causes of business problems and help shape the business objectives and scope for change.

• Business analysis and requirements gathering for technology projects. Working with stakeholders and business users to elicit, analyse, develop, refine, communicate, and document requirements for change.

• Translate business requirements into clear, concise, and testable user stories with acceptance criteria within a PBI.

• Support stakeholders in defining requirements and work inside the engineering teams to deliver solutions.

• Represent the customer within the delivery teams throughout the project.

• Ensure business value is present within all work conducted with clear measurement for success.

• Provide analysis in the definition and validation of technical solutions.

• Working with the engineering team to define acceptance criteria and plan testing.

• Continuously look to improve communication and relationships between stakeholders and the engineering teams.

• Product Owner and CTO are clear on status of delivery.

• Team members see you as a ā€˜go to’ person for support.

• Be a contributor to the creation of best practices.

• Coordinate &/or support UAT with business users

KPIs & Deliverables

  • Ensure the output from the team solves for the problem intended and can be

    measured.

    • Success of change is measured and presented back to the project team.

    • You’ve been part of the design process and feel ownership of change.

    • The solution is monitored and maintained.

    • Technical configuration of key software applications. (Implementing technical

    change through configuration where applicable to skill set)

Qualifications

  • Any associated BA certification would be advantageous.

  • Around 4 or 5 years of industry experience in a product team delivering software.

Technical Skills

• Knowledge of the development life cycle.

• Technical documentation e.g. Process modelling, workflows, diagrams

• Understanding APIs, data flows, system integrations.

• Data Mapping

Desired

• SQL (where required)

• Reporting (where required)

• Data Analysis (where required)

• Ability to work with other software applications e.g. Hotjar, Tag Manager etc

(where required)

Non-Technical Skills

• Analytical mindset & great at problem-solving.

• Deep understanding of requirements engineering

• Ability to take lead and manage projects through to completion.

• Collaborates well in a team environment.

• Excellent facilitation skills.

• Excellent at building working relationships with both the technical team and business stakeholders.

• Excellent communicator across all levels of the organisation.

• Excellent active listener

• Ability to adapt communication style and methods dependant on audience

• Passionate about continuous improvement

• Willingness to learn and grown, and support others to do the same.

• Confidence to speak in front of people and produce useful and concise documentation as necessary.

• A desire to learn new techniques and trends and apply them within our business context.

• Always asking 'how can I help someone today?’

• Knowledge of and experience working within agile methodologies inside in-house engineering teams.

• Positive and collaborative attitude

What We Offer

  • Collaborative, people-first culture

  • Hybrid working arrangements (requirement to work from the office 2 days per week)

  • 25 days holiday + bank holidays

  • Salary of Ā£40K - Ā£45K

  • Yearly bonus scheme

  • Contributory Pension scheme

*Please note, you must have theright to work in the UK to be considered for this position*

by @maxrusakovic