TC
Field Support Engineer
Trident Consulting
🇺🇸 United States
Hybrid
2 weeks ago
- Windows
- Active Directory
- TCP/IP
- DNS
- DHCP
2 weeks ago
Job Title: Field Support Engineer
Location:Onsite - Groton, CT
Job Type: Contract
Pay Rate: $35
Required Skills / Experience:
· 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:
· Strong Windows 10 and Windows 11 troubleshooting experience
· Windows workstation installation, configuration, and administration
· Software installation and troubleshooting
· Hardware and peripheral troubleshooting
· Windows device drivers and Device Manager
· Active Directory and domain-joined workstation concepts
· Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares
· User/group permissions and local security concepts
· Application and operating-system compatibility troubleshooting
· Backup, restoration, and data migration fundamentals
· Ability to interpret technical documentation and execute defined technical procedures
· Strong documentation and technical communication skills
· Ability to independently troubleshoot technical issues and escalate appropriately
· Ability to work with application owners, infrastructure teams, vendors, and end users
· Ability to work onsite and support scheduled deployment activities as required
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we've partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.
Learn more: www.tridentconsultinginc.com
Field Support Engineer · Trident Consulting