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Field Service Administrator

Sunrise Systems Inc
🇺🇸 United States
On-site
1 week ago
  • Windows
  • MS Office
  • Oracle
1 week ago
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Our client, a leading Medical manufacturing company, is looking for a Field Service Administrator. This is for an initial duration of 06 months and is located at Indianapolis, IN.
 
Job Title: Field Service Administrator
Reference ID:26-04784
Location: Indianapolis, IN.
Duration: 06 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)

We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.
 
  • This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite. Shift is Monday - Friday 10 am - 7 pm.

In this role, you will be responsible for:
  • Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
  • Driving customer satisfaction through the use of effective communication skills and following through on expectations.
  • Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.
The required qualifications for the job include:
  • High School Degree or equivalent
  • 2+ years of Customer service and/or service coordination/dispatching or case management experience
  • Knowledge of standard Computer Administrative Tools (Windows, MS Office)
It would be a plus if you had previous experience in:
  • Associate's or Bachelor's Degree
  • Experience in Supply Chain or Logistics routing
  • Knowledge of Oracle/Service Max or similar SMS is desired
 
Interested and Qualified candidates, please send your most recently updated word document resume toJaffer.s@sunrisesys.com orPavan.P@sunriseysys.com
 

Field Service Administrator · Sunrise Systems Inc

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