EI
Field Engineer
eTeam Inc.
🇺🇸 United States
On-site
6 months ago
$20 – $25 / hour
6 months ago
Job Type: Contract
Duration: 12 Months-possible; extension if needed
Location:Costa Mesa, CA 92626
100% Onsite role
Working Hours: 8am - 5pm Mon-Fri.
Driving or Non-Driving role? Driving role 20% travel required, travel expenses will be covered or reimbursed.
Description:
- As a Field Engineer 3, you will perform activities associated with Deskside Support and PC and Printer refresh.
- Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops. Provides support for software, hardware and networking support for desktops, laptops and servers.
- Performs installs, moves, adds and changes as required. Tests and verify PCs, networks, and client approved applications. Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction.
Key Qualifications:
- High School Diploma or GED required
- May require technical certification or associate degree
- Generally, 1-2 years’ experience in area of responsibility
Field Engineer · eTeam Inc.