Employee and Labor Relations Manager

Responsibilities
•    Answer Employee and Labor Relations (ER/LR) inquiries, direct as appropriate, or provide information requiring comprehensive knowledge of the Collective Bargaining Agreement (CBA) and Fund policies, procedures and operations; provide information as appropriate to knowledge base and level of issue
•    Provide management and staff with coaching/counseling necessary to assist them in resolving personnel matters
•    Assist with the Senior Manager in recommending strategies, goals and objectives for both collective bargaining and management staff
•    Mediate conflict between management and staff in an attempt to reconcile differences
•    Investigate and evaluate union complaints to determine viability before leading the fact-finding process and investigations of employee grievances and issues
•    Assess all disciplinary actions submitted by Managers before issuance
•    Co-facilitate workshops that fall within Employee relations including but not limited to policies and procedures (Attendance and Lateness workshops)
•    Assist in Special Projects – PDA, Contract Negotiations, Process Improvement, Production Standards, Revision of Policies and Procedures
•    Interpret Collective Bargaining Agreement provisions; investigate and provide information for grievance proceedings arbitration and hearings
•    Assist with confidential investigations of employee complaints by researching and providing relevant information
•    Support in the gathering of documentation for grievance proceedings, arbitration, and hearings
•    Prepare written materials including reports, memos, and correspondences; reviews material for accuracy and completeness; analyzes data and conducts Internet research as needed
•    Attend Labor Relations meetings, take minutes, and write summaries
•    Assist with contract negotiations by collecting, analyzing and assembling data; preparing proposals; analyzing union proposals
•    Assist in resolving advanced issues such as employee complaints, harassment allegations, terminations, discrimination, and situations involving interpersonal conflict in the workplace
•    Interface with union representatives and management team to coordinate union site visits, employee releases for union business and joint training sessions
•    Follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) requirements and regulations
•    Perform additional duties as assigned by Management

Qualifications
•    Bachelor’s degree in Business, Industrial Relations or Human Resources or equivalent work experience required
•    Minimum five (5) years working experience in Employee and/or Labor Relations required; prior experience in a union setting preferred and two (2) years supervisory experience required
•    Basic skills in Microsoft Word, Excel and PowerPoint preferred
•    Knowledge of labor relations principles and practices
•    Advanced oral, listening, presentation and written communication skills required
•    Must be able to work within and maintain the confidentiality required of the organization and the Human Resources Department
•    Excellent interpersonal skills with the ability to maintain effective working relationships with union officials, employees, and management 
•    Excellent analytical and problem-solving skills with the ability to assist with investigations from initial complaint to resolution
•    Ability to prioritize and multitask effectively in a fast paced, confidential environment with competing priorities