Product Engagement Specialist

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

Role Overview

Seeking an experienced technical Product Manager (7+ years) with strong expertise inenterprise platforms,decisioning systems, andSaaS solutions. The role driveslocal product strategy, aligns withregional/global teams, and ensuresmarket readiness, governance compliance, and smooth go‑to‑market execution.

Key Responsibilities

Product Leadership

• Define and prioritizelocal market requirements and translate them into structured PRDs.
• Represent thelocal voice in global planning and ensure alignment with regulatory and operational needs.

Decisioning & Workflow Platforms

• Act asSME for real‑time decisioning, workflow systems, and analytical/model execution capabilities.
• SupportAPI integrations,cloud migration,configuration,code writing, testing and environment setup.
• Identifyproduct gaps and define enhancement opportunities.
• Lead requirements foranalytical sandboxes (data exploration, model testing, policy validation).
• Support complex enterprise workflow/collections implementations and upgrade cycles.

Regional & Global Collaboration

• Deploy global capabilities withlocal customization.
• Influence roadmaps formarket‑specific use cases and maintain visibility into dependencies and timelines.

Solution Design

• Shape integratedsolution constructs built on existing platforms.
• Drive scalable, reusable, compliant solution delivery via engineering teams or external partners.

Product Governance & Readiness

• Own localproduct governance processes.
• Ensure readiness acrosspricing, billing, onboarding, operations, support, documentation, andtraining.
• Partner with Finance, Operations, Delivery, Support, and Sales for successful launches.

Performance & Enhancement Management

• Trackadoption, usage, and issues post‑launch.
• Maintain enhancement backlogs and feed insights into global/regional roadmaps.

Client Engagement (15–20%)

• Validate product ideas with clients; gather market intelligence.
• Support demos, positioning, and key customer discussions.

Required Experience (Crisp Version)

• 7+ years inProduct Management (enterprise tech/SaaS) preferably inBFSI
• Deep expertise in decisioning systems, risk/analytics platforms, and enterprise‑scale solutions.
• Strong ability to convert complex client needs intoclear, actionable product requirements.
• Experience working in governance‑driven, regulated environments.
• Hands‑on exposure to decision enginesandpolicy management systems.
• Hands on with model execution (e.g., Python‑based), API‑driven, and cloud‑native architectures.
• Experience across hybrid delivery models (on‑prem + cloud).
• Strong skills in requirement writing, prioritization,andstakeholder management.
• Ability to balance global vs. localneedseffectively.
• Solid commercial, operational, and regulatoryunderstanding.
• Clear communication with technical and non‑technical stakeholders.
• Testingthe Products & features and expected to become a strong advocate/SME.

Success Measures

• Adoption and performance of platform solutions.
• Speed and quality of deployments.
• Stakeholder and customer satisfaction.
• Governance compliance.
• Strength and clarity of enhancement pipeline.

Qualifications

• product manager
• Software Engineer

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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