Event Ambassador

SUMMARY: The Event Ambassador is responsible for the execution and enhancement of the fan experience by interacting with guests upon their arrival to the stadium for events including Patriots games, Patriots Training Camp, and special events (e.g., Patriots Hall of Fame presented by RTX, Premier Lacrosse League, etc.). This role will provide an introduction to various elements of event operations and fan engagement.

DUTIES ANDRESPONSIBILITIES

1. Proactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smile
2. Provide customer service by educating guests on facilities and eventoperations
3. Provide guests with utmost care and attention to ensure a first-rate guestexperience
4. Assist with the execution of event promotions, to include distribution of premiumitems
5. Support event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guests
6. Special projects and assignments as businessdictates

SUPERVISORYRESPONSIBILITIES

• • This position has no supervisoryresponsibility

SKILLS ANDQUALIFICATIONS

• • High School Diploma orequivalent
  • This is an entry level role, no experience isrequired
  • Must be available on a part-time basis, committing to all home Patriots Games, a minimum of 5 Patriots Events/Special Events, 5 total Training Camp days (weekdays/weekends)
  • Strong communication & interpersonalskills
  • Results oriented with the ability to multi-task
  • Ability to work comfortably both independently and in a teamenvironment
  • Required to work extended hours, weekends, and holidays according to Gillette Stadium eventschedule
  • Must be able to work outdoors during all times of the year
  • Must be able to interface with all levels of the organization and represent the Events team in a highly professional manner

PHYSICALDEMANDS

• • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
  • The employee frequently is required to talk orhear
  • The employee is occasionally required to reach with hands andarms
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

• • Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions

WORKENVIRONMENT

• • The noise level in the work environment is sometimesloud
  • Will work in all types of weather, including extreme heat andcold

CERTIFICATES,LICENSES,REGISTRATIONS

• • Nonerequired

OTHERDUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.