Estimator

We're seeking aCollisionRepair Estimatorto join our Hansel Collision Centerteam in Santa Rosa!

Are you a skilled Collision Repair Estimator who knows the trade inside and out - and loves delivering an exceptional customer experience? If you’re confident writing accurate, detailed estimates inCCC.ONE or Mitchell Connect and thrive in a fast-paced environment, we want to meet you!

At our shop, you won’t just write estimates - you’ll play a key role in delivering atop-tier customer experience while working alongside a talented, collaborative team.

We represent many brands: Ford, Lincoln, Toyota, BMW, Subaru, Volkswagen, Mazda, Honda, and werepair and service all makes and all models. 

Location: Santa Rosa, Ca (Hansel Collision Center- Onsite)

Employment Type: Full-time

PAY RANGE
$32 per hour base rate, plus performance bonuses.
Depending on job performance, the Estimator compensation range is expected to be $70,000 + annually.
 

Responsibilities:

• Greet customers promptly in a timely manner and determine customer's needs accurately to ensure a high degree of customer service
• Write estimates
• Work directly with technicians to assist in all repairs
• Be knowledgeable of repair procedures
• Ensure that repairs performed on customer's vehicles are accurate and consistent with estimates made
   

Qualifications:

• One year minimum experience as an Estimator is preferred
• Experience with CCC.ONE or Mitchell Connect
• Superior CSI Score
• Team orientated attitude and commitment to quality
• Effective communication and attention to detail
• Knowledgeable with computers
• CDK/Paycom experience preferred but not a necessity
• Must have great attention to detail and follow-up
• Able to multi-task in a fast-paced environment
• Pass a criminal background screening
• Pass a drug test
• A valid and clean driver’s license

Benefits and Perks

• Medical Insurance
• Dental Insurance
• Vision Plan
• Flexible Spending Plans
• 401-K
• 401-K employer contributions
• Employee Discounts on vehicles, service and parts

Pay Defined: The Estimator position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $32.00, plus performance bonuses. The performance bonus may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.  Depending on job performance, the Estimator compensation range is expected to be $70,000 + annually.

Our Culture:

Caring Drives Us!! We care about making customers feel great, helping our employees succeed, and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.

See How Caring Drives Us:https://www.youtube.com/watch?v=jZTDPqMpL1A.