ESI Benefit Educator

Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on‐ call role is ideal for individuals who enjoy face ‐ to ‐ face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client ‐ facing environments.

Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high ‐ level questions, and access appropriate resources.

• This is an Client Benefit Educator position – Health and Life licenses are NOT required.

• This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume

• This position requires driving responsibilities

• Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.
  • Auburn, AL – 1
  • Birmingham, AL – 2
  • Huntsville, AL – 1
  • Jackson, MS – 2
  • New Orleans, LA – 2
  • Raleigh-Durham, NC – 1
  • Charlotte, NC – 2
  • Fayetteville, NC – 1

Responsibilities

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events

• Increase benefits awareness and engagement through proactive, professional attendee interactions

• Build trust and confidence by answering high ‐ level pharmacy benefit questions and connecting attendees to appropriate resources

• Support consistent, high ‐ quality event execution by sharing educational and promotional materials

• Contribute to continuous improvement by completing required post ‐ event feedback

• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role

• Participate in a 30-minute – 1-hour account ‐ specific training session with the account team at least 48 hours prior to each assigned benefit fair

• This training covers client ‐ specific plan details and key talking points to ensure educators feel prepared and supported

• Professional attire and demeanor required at all events

Additional Information

• Training will be provided to ensure that you are well prepared to answer client questions.

• This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.

• Strong verbal communication and interpersonal skills

• Comfort engaging individuals one ‐ on ‐ one and in small group settings

• Professional presence in client ‐ facing environments

• Customer service or public ‐ facing experience preferred

• Familiarity with benefits or insurance information is a plus