Nursing Supervisor, Emergency Psychiatric Services (Nashville, TN)

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.  Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. 

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Position Title:Nursing Supervisor, Emergency Psychiatric Services (Nashville, TN)

Position Schedule:Monday - Friday 8:00am - 4:30pm

Position Summary: Provide clinical leadership, supervision, and support to Diversion Services nursing staff. 

PositionResponsibilities:   

• Provide direct clinical and administrative supervision toEmergency Psychiatric Servicesnursing staff.  

• Ensure all protocols and procedures as set forth by the agency and payor sources are carried out and fulfilled. 

• Ensure that consumers admitted toEmergency Psychiatric Servicesare promptly assessed. 

• Work withDirector of Nursing and Emergency Psychiatric Services Medical Directorto update protocols and ensure all nursing staff stay updated on any protocol changes. 

• Co-lead staff meetings withDirector of Nursing and develop agenda for meetings that focuses on motivatingEmergency Psychiatric Servicesteam and ensuring that all staff members are educated and informed of any changes thatimpact operations inEmergency Psychiatric Services. 

• Promptly address team concerns and work to obtain resolution. 

• CounselEmergency Psychiatric Services nursing staff on performance and complete scheduled performance appraisals within designated timelines. 

• Monitor activity and performance of all Diversion Services nursing staff. 

• Assist in hiring, orienting, and training Diversion Services nurses. 

• Work with scheduler and members of the Diversion Services leadership team to ensure that all shifts haveappropriate staffing coverage. 

• Provide after-hours on-call supervisory coverage as needed. 

• Display workplace flexibility including providing direct line services as needed on the unit. 

• Complete monthly supervisions with nursing staff.  

• Work with Emergency Psychiatric Services leadership team to meet agency goals. 

• Maintain andfacilitate communicationregardingconsumer’s care with all relevant staff. 

• Assist staff in monitoring consumer’s behavior, level of cooperation, and ability toremain safe while in Diversion Services. 

• Report all maintenance/facility issues. 

• Work with consumers during their stay inEmergency Psychiatric Servicesto reduce psychiatric symptoms andfacilitate their return to a less restrictive environment. 

• Ensureteammaintainstimely andappropriate documentation as required by the Agency. 

• Develop andmaintain community and MHC inter-departmental relations. 

• Work collaboratively withother members of Emergency Psychiatric Services to ensure that an active programming schedule is completed daily. 

• Ensure that adequate medical supplies are ordered in a timely manner in allEmergency Psychiatric Services locations. 

• Provide feedback on ways to improveefficiency and effectiveness of all programs. 

• Completedocumentation audits for all Emergency Psychiatric Services nurses asrequired.  

EssentialSkills andExperience: 

• Valid Tennessee Registered Nurse license 

• Registered RN with minimum of 2 years’ direct care experience in mental health field. 

• Previous supervisory experience preferred. 

EssentialRequirements for thePosition: 

• Valid Tennessee Driver’s License 

• Acceptable Motor Vehicle Report (MVR) 

• Acceptable Criminal Background Investigation 

• Personal Automobile Insurance 

• Cell Phone 

CoreCompetencies: 

Leadership Skills 

• Ability to lead by example 

• Motivational skills 

• Timely decision-making and decision-quality skills 

• Coaching/Mentoring skills 

• Critical thinking 

• Ability to resolve conflict within team environment 

Problem Solving Skills 

• Timely conflict resolution skills 

• Crisis management skills 

• Uses data/logic/methods to solve problems with effective solutions 

• Canidentify hidden problems 

Customer Service/Engagement  

• Ability to work with other departments 

• Timely engagement 

• Good listener 

• Understanding and empathetic 

• Respectful of internal and external customers 

Clinical Skills 

• Hand hygiene.  

• CLIA Waived testing 

• Vital Signs 

• Nursing assessment 

• Provides medication administration and education 

• Role model in health promotion and education in preventing illness,promoting and protecting the mental health of an individual, family and community 

• Applies problem solving skills and psychotherapeutic interventions to perform effective psychiatric nursing care safely,legally and ethically 

• Leadership skills in mental health nursing 

• Proactive in efforts for department and treatment team to meet agency goals. 

• Diffuse high tensions situations comfortably. 

• Buildsappropriate rapport for constructive and effective relationships 

Communication  

• Effective verbal and written communication skills 

• Communicates relevant Consumers updates to teamin a timely manner 

• Ability to communicate withdifferent levels of Consumers and coworkers 

• Provide the information people need to know to do their jobs 

Professionalism 

• Remains calm in crisis situations 

• Proactive in efforts to meet agency goals 

Time Management/Organization 

• Plan PTO in advance 

• Flexibility to adapt to different clinical settings when needed  

• Remain flexible and positive to changing needs 

• Meet deadlines 

• Flexible 

• Prioritize well 

• Progress notes entered intimely manner 

• Prepared for meetings 

• Task completion 

• Self-Disciplined 

• Strong follow-up skills 

Safety 

• Therapeutic options de-escalation techniques 

• Universal Precautions 

• Injection administration 

• Narcan administration and education 

• Hazardous medication disposal 

• Sharps disposal 

Reportingto thisPosition: 

• EPS Nurses 

PhysicalDemandsandWorkEnvironment: 

Thephysicaldemandsandwork environmentcharacteristicsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperform theessentialfunctionsofthisjob.Reasonable accommodationsmaybemadetoenableindividualswith disabilitiestoperformtheessentialfunctions. 

• Physical demands: While performing duties of job, employeeis occasionally required to stand; walk; sit; use hands to finger, handle or feel objects,tools or controls; reach with hands and arms; talk and hear.Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

• Work environment: The noise level in the work environment is usually moderate. 

BENEFITS:Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• MedicalInsurance/Prescription Drug Coverage

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Pet Insurance

• Basic Life and AD&D Insurance

• Short- & Long-Term Disability

• Supplemental Life Insurance

• Cancer Insurance

• Accident Insurance

• Critical Illness Insurance

• 403b - Retirement Plan

• Calm App for medication and mental health

• Gym membership discounts 

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.