Air Export Warehouse Lead

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 300+ locations worldwide
• Fortune 500
• Globally unified systems

Assist Supervisor and Manager with all aspects of the Warehouse operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.

• Responsible for stock control for the teams within the department
• Receive drivers, register where necessary and lead the loading/unloading process
• Responsible for the correct and timely OSD reports in the Expeditors’ system
• Managing and coaching the warehouse agents and warehouse agent senior
• Responsible for the safe handling of the various internal modes of transport for the warehouse staff
• Leading the daily team huddles (briefing and debriefing) within your warehouse teams
• Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior
• Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior
• Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior
• Attend and participate in warehouse leads meetings
• Attend and participate in internal meetings (gateways, customer service departments)
• Maintain contact with internal departments via telephone and email
• Train the warehouse team; daily tasks and if necessary implement new global processes
• Responsible for the training of new hires based on the expeditors training scheme
• Adhere to security and compliance rules which have been set up by Expeditors
• Provide daily Warehouse Inventory checks  
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
• Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management
• Maintain damage records and backorder logs
• Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
• Maintain strong relationships with vendors (trucking companies, and others)
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Support the Supervisor in the following areas:

• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Be continuously open and positive to implementing new system changes and enhancements with the team
• Other tasks/duties as deemed appropriate by your management team.

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  
• Write with pencil/pen/marker 
• Functions performed primarily while seated at desk and driving a forklift truck

• 2 years of industry specific knowledge
• High School Degree or equivalent required
• Passed background check
• Must be 18 years of age or older
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Must be legally authorized to work in the United States
• Must have the ability to work overtime in support of department needs
• Fluent in English (Spanish proficiency preferred)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be pro-active in thought and action
• Strong organization skills
• Analytical with strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable with numbers and basic mathematical skills
• Has a demonstrated strong work ethic, and reliability
• Comfortable working in a professional business environment
• Must be able to commute to the building assigned to role.

Specific role requirements:

• Must qualify and pass TSA background check and STA certification
• Hazardous Materials Certification
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background

Expeditors offers excellent benefits:

• Training and Personnel Development Program
• Growth opportunities within the company